Caliber - Centerville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff was very nice and helpful. They answered all my questions and kept me updated on the status of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cameron was awesome. Great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks for handling all the necessary steps to get this completed!! You helped me tremendously.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was my first time at caliber. I won’t go any where else now. Cameron was absolutely the best! I never had to call to find out what was going on- he was always prompt to update me even tho at times he didn’t have a lot to update. He is the nicest courteous person. My car was clean and ready. Im so glad I found caliber- like I said, I won’t go anywhere else from now on. The lady at the front desk was very nice as well but I don’t remember her name.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best customer service
Customer Service - 5.0/5.0 -
The best
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleasant respect without any honeyed or sweeties
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber took longer than expected to fix my baby. Weeks later in fact. However. The staff was very friendly. I understand that things happen and parts may be delayed and take longer to arrive. I am completely satisfied with my body work from Caliber. My car looks great, feels great, and they found the smallest things to work on and replace and makes me feel better about my car overall. Point is, don’t expect things to be done on time, but definitely expect them to be done correctly and immaculately. Thank you!
Likely to Recommend - 4.5/5.0 -
Would be a 10 if it was repaired closer to scheduled. My honest opinion. However, I will still recommend Caliber to anyone based on the quality of work and customer service!
Repair Quality - 5.0/5.0 -
The body were is phenomenal. Very precise and detailed. Down to the plastic grommets and placement.
Customer Service - 5.0/5.0 -
Everyone was kind and I received frequent updates on the progress.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cameron and the reception staff are very efficient, nice and knowledgeable.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already told my friends and family about my experience! Would definitely recommend Caliber Collision!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tim and the front office staff were awesome! There was not going to be enough time to get the parts needed and complete the job before our scheduled vacation. I was panicking because I found out I did not have rental coverage on my insurance and the rental was going to cost $800. Tim had my vehicle put back together so we could use it for our trip and then completed the work when we got back! That is what I call customer service!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My steering is pulling to the right and there are new scratches on the side of my car that weren’t there when I dropped off the car
My Experience - 5.0/5.0 -
I was pretty distressed when I called the first time because I was trying to get my car transported from Cleveland to the shop. The woman I spoke with was so understanding and helpful. When the car finally arrived I met with the manager, Tim Cron. He was very thorough explaining the process, and he promised to follow-up. The communication from the shop was outstanding. When the repairs were complete, I Cameron Farmer met me and explained the repairs and follow-up. Every employee I talked to was very pleasant and provided excellent customer service. I would highly recommend this shop to others. Jody Armstrong
Likely to Recommend - 5.0/5.0 -
Can't say enough about the customer service - great communication from every employee, the car is great. Outstanding.
Repair Quality - 5.0/5.0 -
Outstanding communication and customer service
Customer Service - 5.0/5.0 -
Outstanding communication and customer service
Returned Clean
My Experience - 5.0/5.0 -
I’m completely satisfied with the level of service I received.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Frequent progress reports and job completed on schedule.