Caliber - Champaign - N Mattis Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I know this was a difficult fix since the headlight was hard to find, but I appreciate all the effort you guys did to get it fixed. It looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received timely reports, great 1:1 direct service at time of drop off and pick up.
Customer Service - 5.0/5.0 -
Parts for my Hyundai took 4 months to arrive. At no time did they go silent. Constantly giving me updates and showing appreciation for patience.
My Experience - 5.0/5.0 -
Looks great! Even better than before I was hit. Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I picked up my car today to see it covered (and i do mean covered) in bird poop. I was not happy since i can’t really wash it. They guy said guess the birds had good aim. I didn’t appreciate that comment at all! Also there is a song (that was not there when i took it on) on the passenger side. Not happy at all. He could have said “oh my… I’m so sorry. Let me see if there is anyone still here to rinse it off or anything… just his smart comment. He said well guess you can rinse it off. I told him as cold as it is it’s going to be hard and if you really are a car guy you know you can’t leave it on there so guess I’ll find a car wash and get it off there. He didn’t say another word!!! I was not happy!!
My Experience - 5.0/5.0 -
Absolutely satisfied. The car was beautifully repaired, and more quickly than I had expected. 2915 VW Jetta TDI SE (white) Frank Baker
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, communicative, pleasant, and highly skilled.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jeremy took care of me and explained the process very plainly and thoroughly. The repairs were completed ahead of schedule and everything looked great. I would definitely recommend you to anyone. Thanks a lot. Brandon
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was quick and easy.
Customer Service - 5.0/5.0 -
Everyone was nice and knowledgeable.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car actually starts which it didn’t when we took it in! And bumper looks great! And staff very professional and answered all my questions! Car runs and looks great! A very good experience! Thanks!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
other than the customer service ,I had an unpleasant altercation with one of they're employees , could have been handled from the start a little better ,without me going into much detail about it .. Let's say could have been addressed a little better.
My Experience - 5.0/5.0 -
I am pleased with the service. Thank you for such clear communication
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, friendly service, quality work, and a nice bonus.....a clean car!
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
After a 5 month wait to have my daughters vehicle repaired, we finally got it back and discovered that it was still scratched and dented
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasantly surprised when car was ready three weeks before schedule. Jeremy was awesome with being very cool heading when talking to me.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super easy to deal with and got my vehicle done very quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great work !
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
everyone was super responsive and answered any questions i had regarding my vehicle. i loved the communication as well as the timely manner in which the vehicle was fixed! working with you all was a great experience!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
So far my car looks grear..great... the headlights keeps going to brights...whereas, prior to repair I didn't have that problem