Caliber - Champaign - N Mattis Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. Efficient communication. Phenomenal repair job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
My vehicle looked new when I picked it up from Caliber Collision.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve always trusted them with my vehicles.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am happy with the quality of the repair but not with the time it took to get the car back. I understand there were a lot of issues outside of Jeremy’s control but being without my car for 6 weeks was very disappointing.
Customer Service - 5.0/5.0 -
Jeremy was a delight to work with and the only bright spot of this whole experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received frequent updates and the car came back looking better than before! I definitely will recommend you to my friends. Jeremy was fantastic to work with.
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
After a month my car wasn’t fixed. Now it has a bunch of problems, assuming because no one did a thorough job inspecting it and the broken part is still on the car being held on by wishes. Also, “I’ll call you back tomorrow “ means track me down on your own time. I was definitely lied to a few times about a few things. Overall, not a great experience.
Customer Service - 0.5/5.0 -
After a month my car wasn’t fixed. Now it has a bunch of problems, assuming because no one did a thorough job inspecting it and the broken part is still on the car being held on by wishes. Also, “I’ll call you back tomorrow “ means track me down on your own time. I was definitely lied to a few times about a few things. Overall, not a great experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job thank you
Customer Service - 5.0/5.0 -
Very good thank you
Returned Clean
My Experience - 5.0/5.0 -
Chris Tatman is amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Someone left a pack of cigarettes in my car
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not very likely. Was a loyal Tatman's customer. They were a "family owned" friendly atmosphere
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Somewhat satisfied. When I dropped it off there was a "gentleman " cussing and screaming in the parking lot. Every one seemed to know him "Steven". It seemed to be like, he's like that. Tolerated. Not very professional
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
What needed to be repaired was repaired, in a less than timely manner, while a new issue was created because of staff not being careful when completing the repair
Customer Service - 2.0/5.0 -
When I requested calls back regarding submitting estimates to my insurance company I never did receive any return calls
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Would never refer to anyone
Repair Quality - 2.5/5.0 -
Work looks ok but otherwise not very good experience
Customer Service - 0.5/5.0 -
Not happy with my experience at all there