Caliber - Champaign - N Mattis Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Champaign is the Cream of the crop. Bar none. Thank you 🙏
My Experience - 0.0/5.0 -
there is a gap between the frame and the bumper in my car didn’t replace correctly
My Experience - 5.0/5.0 -
Great job. Cleaned my car too. What a great touch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A+ service. Even cleaned the inside of my truck. Smelt like and looked like a new car.
Customer Service - 5.0/5.0 -
Great team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was a piece sticking out at pickup but it was minor and they took care of it promptly
Customer Service - 5.0/5.0 -
They had the car for a bit long but they seemed backed up
Returned Clean
My Experience - 5.0/5.0 -
Excellent treatment and repair! This is my second repair. Both excellent repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done in timely manner and professional paint and install, great customer service also.
Customer Service - 5.0/5.0 -
Done in timely manner and professional paint and install, great customer service also.
Returned Clean
My Experience - 5.0/5.0 -
my experience with caliber was one of the most amazing experiences. I have come through with the work and the kindness, and just the patience of you all helping me through my situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Establishment went over and beyond to correct my situation and I’m grateful and would recommend them to those I know
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are repeat customers because our first repair was done well. We are happy with this one so far (3 hours later. ) Thanks for the good service and for good customer relations. AND for getting the job done before the estimated date.
My Experience - 5.0/5.0 -
We always trust you guys on your work. Great staff and Great work. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job Took me home and pucked me ip to pick ip my truck
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service they are the best in the usa
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
After 6 months of waiting (not all their fault) the car was picked up with a missing trim piece, some overspray on the inside of the tailgate, and a scratch on the interior that wasn’t there previously. Will hopefully be meeting with the store manager to discuss…
Likely to Recommend - 1.5/5.0 -
The repair was a frustrating struggle.
Repair Quality - 1.5/5.0 -
You had our car for 6 months. Not all your fault as parts were back ordered, etc. But, when we finally got the car (after several changes in the completion date) we found overspray on the inside of the tailgate, a new gouge on the inside plastic in the back (maybe from parts being shoved in), a bill for $6 for gas (I would assume the tank was not empty when it was brought in), and on the morning after the car was home the battery was completely dead. This car was pristine when the accident happened. We were notified of a missing trim piece (after 6 months?) when we picked it up, so we will need to return it for an hour once the piece comes in. I plan on resolving the other listed issues during that time.
Customer Service - 3.0/5.0 -
Heather was very professional when we talked. It wasn't her fault that things were delayed, but some communication was slow.