Caliber - Champaign - N Mattis Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We always trust you guys on your work. Great staff and Great work. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job Took me home and pucked me ip to pick ip my truck
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service they are the best in the usa
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
After 6 months of waiting (not all their fault) the car was picked up with a missing trim piece, some overspray on the inside of the tailgate, and a scratch on the interior that wasn’t there previously. Will hopefully be meeting with the store manager to discuss…
Likely to Recommend - 1.5/5.0 -
The repair was a frustrating struggle.
Repair Quality - 1.5/5.0 -
You had our car for 6 months. Not all your fault as parts were back ordered, etc. But, when we finally got the car (after several changes in the completion date) we found overspray on the inside of the tailgate, a new gouge on the inside plastic in the back (maybe from parts being shoved in), a bill for $6 for gas (I would assume the tank was not empty when it was brought in), and on the morning after the car was home the battery was completely dead. This car was pristine when the accident happened. We were notified of a missing trim piece (after 6 months?) when we picked it up, so we will need to return it for an hour once the piece comes in. I plan on resolving the other listed issues during that time.
Customer Service - 3.0/5.0 -
Heather was very professional when we talked. It wasn't her fault that things were delayed, but some communication was slow.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chad was super friendly and easy to get a hold of.
Customer Service - 5.0/5.0 -
Only dealt with Chad, he was great.
My Experience - 5.0/5.0 -
Job well done Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The lady named Heather was really nice, she showed me what they fixed and explained it. I can’t believe it is the same car! Also, a guy named Matt was really helpful too. He walked around it with me and made it all make sense. I recommended you guys to my next door neighbor!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate being kept up to date on schedule
Customer Service - 5.0/5.0 -
Arranged pickup and delivery of rental car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was finished early!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, kind people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We like the way you kept us informed of the progress. Also you were very professional about how you treated us. Looks like quality work. Thanks
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matt was fantastic, helped get my granddaughters car back on the road within 24 hours of my initial call.