Caliber - Champaign - N Mattis Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Did a great job of communicating and my car looks fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Undecided can’t give a proper rating
Repair Quality - 1.5/5.0 -
The paint is good but the inside of my car I’m very disappointed in. My interior light is falling out. They superglued a bracket they broke and tried to hide it. And my ceiling is falling down.
Customer Service - 1.0/5.0 -
The lady I spoke to was very unprofessional. But Chad kept in contact with the car. So he would get a 10 the front desk lady I don’t even think she deserves a rate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Delivered faster than promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciate the quick turnaround and excellent care we received when we needed repairs on our Nissan Armada. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The fender paint looks great and the radiator is working like it should!
Customer Service - 5.0/5.0 -
Chad was super helpful, courteous, and patient with our questions!
My Experience - 5.0/5.0 -
Th re repair for a very minor problem looked good although it took about 2 weeks to fix 2 minor scratches on the driver rear outer bumper cover! Otherwise we are happy! Caleb did however go the extra mile and fixed a minor unrelated issue! Kudos to him he wworks at the facility off S veterans near the Taco Bell in Bloomington IL!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Wasn’t happy that my car had to be hauled 50 plus miles away to fix a very minor piece of damage and it took about 2 weeks to get the number cover fixed! But Caleb at the Bloomington location on South Veterans was great to deal with and he is In the process of fixing a wiper blade issue I had! He gave me 5 star service for sure!
Customer Service - 5.0/5.0 -
The initial service of the repair took longer than need be but Kaleb at the Bloomington IL sight off of S Veterans next to Taco Bell was outstanding ! He went up an above what he needed to do in making us satisfied fixing a minor problem with a windshield wiper on the year of our 2025 Honda CRV! He is outstanding !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very informative with updates along the way. If I needed any information they were ready to give it to me. Friendly and courteous. I was surprised as to how thorough and complete they went about repairing my car. Even did a complete cleaning of my car. It seems they thought about everything. I don’t think I could ever ask for anything more from a company. Many thanks. Oscar
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Based on my one time experience, I won’t hesitate to recommend caliber.
Repair Quality - 5.0/5.0 -
From start to finish, everything was easy and thorough. Loved the way caliber worked with the insurance company. Quality work.
Customer Service - 5.0/5.0 -
Very easy throughout.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me well informed on the process and even had the car finished before the anticipated finish date. They also worked well with my insurance company.
My Experience - 5.0/5.0 -
Thank you to everyone that helped repair my vehicle in a timely manner and I appreciate the constant communication of the where in the process they were. I would 100% recommend them to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional Polite And did a thorough job
My Experience - 5.0/5.0 -
I was very pleased with everyone at caliber, they made it as pleasant as it could be. Heather was great and I appreciated the updates. I definitely had confidence that my vehicle was being taken care of and the repairs look great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really couldn't have asked for much better. Everyone was friendly and took care of everything for me, I didn't have to chase anything down or learn all about collision repair details myself. Heather was super helpful and I appreciated the text updates.
Customer Service - 5.0/5.0 -
All around great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hope not to ever come back.