Caliber - Champaign - N Mattis Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everything was done professionally and timely. Everyone was very helpful.
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Everyone was very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s was great…. It’s always great which is why we use you!!!!!
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
My only complaint was that my car’s app notified me multiple times a day that my car was left unlocked. I truly hope that my car was inside a secured building while unlocked and not left sitting outside in your parking lot.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My only concern was that I was notified multiple times a day, every day, that my car was unlocked. If my car was sitting inside in a secure area, I have no issue, but if my car was parked outside unlocked 24 hours a day I take issue
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
Car has experienced numerous totally new issues since being picked up
Returned Clean
My Experience - 5.0/5.0 -
I liked that they also cleaned my car and it only took one day
My Experience - 5.0/5.0 -
The employees in the office were very nice and answered my question. Great customer service. My car looks great inside and out. I'm very pleased.
Likely to Recommend - 5.0/5.0 -
Great service.
Repair Quality - 5.0/5.0 -
It looks like when it was new.
Customer Service - 5.0/5.0 -
The customer service was the best. They answered all my questions and kept me informed of the progress and when my car was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My contact at Caliber Collision was great to work (clear, concise suggestions and communication throughout the process) with and I will refer others to your shop!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The promised date seemed too far away; I was relieved to get it 6 days earlier.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks as good as new! Great communication.
My Experience - 5.0/5.0 -
They were excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jeremy did an excellent job handling our repair process. It wasn't easy getting the parts but he kept at it and got them in and the Dodge repaired. Thank you for the excellent work both in the office and in the shop. She looks good!
My Experience - 5.0/5.0 -
Professional shop, good customer service, texting updates on repairs throughout the process. Great job on repairs! Would recommend & use this location again. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service & great on repairs!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would come back and recommend to a friend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Your customer service sucks.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were very friendly and helpful throughout the whole process. Got my car done in a timely manner.