Caliber - Champaign - N Mattis Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
With the service I received, I will highly recommend the shop.
Repair Quality - 5.0/5.0 -
Customer service was outstanding. Clean environment.
Customer Service - 5.0/5.0 -
Terrific
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service always kept up on notifications for how repairs were coming
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job with communication and the final product looked great. I would definitely use them again if I needed to.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks & drives very well. The tire alignment is the best one I’ve ever had. Caliber texted me several times & they finished the job in 2 weeks just as they said. All of the staff were polite & explained everything to me very well.
Likely to Recommend - 5.0/5.0 -
I told them that when I left.
Repair Quality - 5.0/5.0 -
My car was done in 2 weeks just as they promised. My front end is so tightly aligned better than when I bought my car even. I cannot even tell that the front end of my car had been crashed.
Customer Service - 5.0/5.0 -
Everyone in the office was very kind to me, especially my service advisor Mike. They texted me all along to tell me everything was going along
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
every thing was done on schedule and complete.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding service on a VERY difficult repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was organized Take Over Handing over This branch is doing a great job
Customer Service - 5.0/5.0 -
Totally Professional
My Experience - 5.0/5.0 -
I was well pleased to have updates. And the timing was wonderful. It was timely and what you told me, was what it was. Very satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well satisfied. My repair was timely and very well done. I received texts to keep me updated. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was very professional and informative through out the entire process. They did an excellent job making my car look like it had never been in an accident in a very reasonable amount of time. Thank you for everything.
My Experience - 5.0/5.0 -
I was treated well, and the repair looks great. Never feels good to have my baby damaged but you'd never know now.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Courteous. Efficient.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
May be a 10 after we get our tailgate opening problem fixed.
Customer Service - 5.0/5.0 -
Absolutely a very positive experience with them.
Returned Clean
My Experience - 0.0/5.0 -
My rear view mirror is still cracked and the front is still messed up as well
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
All the repairs were not completed. I was supposed to receive a call back and no response
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
If I find paint flaking later, then no further recommendation will be extended in the future. As you can surmise, I have had a great paint repair in the past with a different company only to see paint blisters two or three years down the road. That's why I am so cautious now.
Repair Quality - 5.0/5.0 -
As far as I can see, everything looks okay. I just hope the new paint does not flake off after a year or two.
Customer Service - 5.0/5.0 -
Everyone was curious.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quality of repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Richard was excellent at helping me understand the process and he was very patient in answering my questions. All the ladies at the front desk were polite and respectful whenever I called or in person. Thanks Caliber; great teamwork!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service from start to finish. Hark was the best explaining things to us and getting the repair plan in place. Appreciate everyone there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and job well done.
Customer Service - 5.0/5.0 -
Great job. Herk was wonderful.