Caliber - Champaign - N Mattis Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job on my Honda Accord that was hit by a deer running into right front headlight housing, also jammed up the Quarter panel it didn't allow me to open passenger door.
Customer Service - 5.0/5.0 -
It was and maybe still is a crazy time to get parts nationally. Caliber did a great job with communicating and had a spot on estimated time for repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very Professional & reliable
Repair Quality - 5.0/5.0 -
I was happy about getting my vehicle but it took longer than I expected due to the unavailability of parts.
Customer Service - 4.5/5.0 -
I had to do most of the calling to get updates but office staff were always very helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jeremy was professional. He kept me informed on the progress and addressed all my concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was done very quickly and looks perfect! And thank you also to the team who made my car clean as a whistle inside and out! That was a very special surprise! Communication was outstanding. Alyssa was helpful and kind. And Jeremy explained the process thoroughly. Thank you also for returning the rental car for me. Above and beyond my expectations!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Someone cleaning my car left an oily rag in the car. With the heat, the odor really sunk into the cloth of my car and now the car smells terrible!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Looong delay. Should have waited til they had my car’s parts to come me i . Also, they left an oily rag in my car which has left a terrible smell behind even 4 days later.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work
Customer Service - 5.0/5.0 -
Very nice people.
My Experience - 5.0/5.0 -
Thank you for being very professional and doing a great job with my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair looks great! Thanks for keeping me updated along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an excellent job on the repair and kept me updated the whole time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I didn’t like the fact they didn’t keep me updated on my vehicle