Caliber - Charlottesville - Airport
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The car looks like nothing happened to it, it just went back to normal like it was before the crash. Thank you so much to Michael, and all the people that worked on fixing my car! I’m very satisfied with the result.
My Experience - 5.0/5.0 -
Thank you so much for your help and support. Car looks great and people were so helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service
My Experience - 5.0/5.0 -
This was my second experience at Caliber, in particular this location and it was great just like the last time. I purposely came to this location specially because of the great experience I had with Michael and the rest of the staff 2 years ago having my car repaired after an accident. Michael was warm, professional, and answered all my questions. Michael and the rest of the team made the process easy and straightforward to understand. The car looks great and in the event (hopefully not!) I need a body shop again, I’ll be back.
Likely to Recommend - 5.0/5.0 -
This is the second time I have come to this location which is out of my way based on where I live and it’s worth the drive.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All the staff were professional, helpful, and kind. Michael answered all my questions and provided the information I needed about the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I've got lights on my dash that weren't there before
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Michael is fantastic! And, Sabrina and Autumn. But, Mike is the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike, Sabrina, and Autumn are amazing, especially Mike. He's professional, knowledgeable, friendly, goes the extra mile. Love working with him. And with Sabrina and Autumn.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike did and excellent job taking care of my car! He is very professional and actually carres about the customer. 5 stars to Mike and his top tier service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repairs would good.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All's well
Customer Service - 5.0/5.0 -
All's well
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a great experience!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My hood is jammed shut. And I have an underlying problem that I now cant drive my car. I need to speak with someone please 7575133489
Likely to Recommend - 0.5/5.0 -
Alot of people i work with have decided to change insurance due to this situation. Insurance is supposed to cover you. But if you dont select the coverage you are screwed. Absolutely disappointed
Repair Quality - 0.5/5.0 -
1. Not only did I get charged 500 bucks to change some spark plugs. But Caliber damaged my broken hood. Now it wont open. And now I have no choice but to pay more money to get it fixed. When it was working completely fine until giving it Caliber!
Customer Service - 0.5/5.0 -
Took weeks for them to give me my car back in worse shape than it was
Returned Clean
My Experience - 0.0/5.0 -
it took longer than expected, it took almost a week after the damage to get it adjusted, which caused my rental expense to run out days before mine was done. work looks good,
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
several things should have been handled better, from adjustment of the car to repair. repairs look good . But not great of an experience leading up to the final product.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were performed very professionally. There was a slight issue with a color match and Caliber personnel reached out to me as soon as they discovered it and advised me there would be a slight delay. This was very much appreciated not only because it displayed attention to detail but showed good customer communication.