Caliber - Charlottesville - Airport
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were performed very professionally. There was a slight issue with a color match and Caliber personnel reached out to me as soon as they discovered it and advised me there would be a slight delay. This was very much appreciated not only because it displayed attention to detail but showed good customer communication.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completed well and on schedule. Clear communication about updates to cost. Courteous staff.
My Experience - 5.0/5.0 -
Ken went above and beyond taking care of everything to make it a very positive experience. I hope I don’t ever need body work on my car again, but if I ever do, I would definitely use Caliber Collision and I will refer friends if anyone else I know is in need of this kind of work. Thankyou!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes very satisfied great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service 5 star
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
James was helpful and communicated well. Good asset to the company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
James is excellent.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
Once the repair was made, the results were very good.
Customer Service - 3.5/5.0 -
I arranged my appointment in April for 3 days in June. I did not get a car rental although the insurer’s policy allowed one, I did not want insurance premiums to keep rising for all. After my car had been at Caliber for 4 days, I called to say I needed it back for a trip the next day, and had said so when I arranged the dates. I was then told the bumper was on back order and not in until the following week. I picked up the car and rescheduled. I think someone should have called me to say my car was sitting there for 4 days needlessly, as I was sharing a car with my spouse. Once I rescheduled, the repair went as promised and the results were very good.
My Experience - 5.0/5.0 -
I am completely satisfied with the work Caliber Collision due to the company van and a timely return of the van to the workforce for the company that I drive thank y’all have a good day
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good communication and professional
My Experience - 5.0/5.0 -
Corey did a great job; would have liked to get the truck back a day sooner, but was finished by the promised date. Truck looks great!
My Experience - 0.0/5.0 -
The last person I spoke with was very polite and very helpful best part of the experience the truck looks great on the exterior I'm hoping everything maintains and runs correctly but all in all they did a nice outer job it just took over a month which is that really messed me up
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
James did a break job with explaining things
Returned Clean
My Experience - 5.0/5.0 -
Good communication, car ready when promised.