Caliber - Charlottesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
work was done on time and the estimate was accurate. staff kept me informed and were easy to contact. I was impressed with Alexandria's professionalism.
Likely to Recommend - 5.0/5.0 -
I couldn't have asked for better service; keep up the quality work and sincere thanks!
Repair Quality - 5.0/5.0 -
repairs were completed on time, at the cost stated in the estimate and looked great.
Customer Service - 5.0/5.0 -
Alexandria was efficient, personable and kept me informed of the process and worked with me on keeping the car in my possession until the parts arrived at the shop.
My Experience - 5.0/5.0 -
Excellent people. Easy to communicate. I would give 100%. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Caliber Colllision was excellent to work with. In particular, Pete Biedler was knowledgeable, impressive and thoughtful. Working with him made this process so much easier.
Repair Quality - 5.0/5.0 -
They did an excellent job of fixing my vehicle.
Customer Service - 5.0/5.0 -
Everyone I encountered was knowledgeable, friendly, and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and got the work done before the expected date and looks great!
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
They did a great job. I’d definitely recommend them
My Experience - 5.0/5.0 -
From start to (early!) finish Caliber went above and beyond to work with my schedule. They kept me incredibly well informed and the work is beautiful. Plus, they’re the nicest people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was professional and caring, and the work was excellent. Completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Completely satisfied. The whole process was smooth as silk. Your staff was friendly and efficient. Our estimator, William Tibbs did a great job! It all went exactly like he said it would, and he kept us informed throughout the process. We're very happy with the repair itself. We will definitely recommend Caliber to our friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All around excellent service and results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alexandria did a great job when I brought the car in for repairs. When we picked it up, we made sure to examine the repair before we accepted the car. It still Needed buffing and a few spots cleaned up. The GM dealt with us on pickup and gladly did the extra to get the car taken care of. Thanks
Likely to Recommend - 4.0/5.0 -
I don’t know until it’s all done correctly
Repair Quality - 2.5/5.0 -
Our doors were repaired on the outside but now our windows and lock buttons don’t work on the inside of the door
Customer Service - 4.5/5.0 -
Issue not resolved but on entry it was great as well as pickup- it’s just the door windows don’t operate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would choose Caliber Collision for all my car needs.
Customer Service - 5.0/5.0 -
Caliber Collision took care of things for me to ease the stress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service