Caliber - Charlottesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pete was an amazing adjuster. Keep me updated every other day on progress and got everything done as planned.
Customer Service - 5.0/5.0 -
Only dealt with adjuster and he was great
My Experience - 5.0/5.0 -
Fantastic job. I could not even tell any thing happened to my car. Cleaned it up nicely. I was very happy about the outcome. The best ....thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied. Job WELL DONE!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No problems, qualified staff
Customer Service - 5.0/5.0 -
Polite and personable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pete was amazing!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Car looks great and I appreciated the communication throughout it's repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was completed well. The staff was very friendly and communication throughout the process was regular and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job
Customer Service - 5.0/5.0 -
Pete and the GM of the location specifically were great on customer service
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Unfortunate that OEM parts weren’t used, but looks better than it did
Customer Service - 4.5/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience getting my car serviced here. From start to finish, the team was professional, efficient, and communicative. They took the time to clearly explain what needed to be done and made sure I felt comfortable with the process. The service was completed in a timely manner, and my car is running perfectly now. I really appreciated their attention to detail and the level of care they showed not just to my vehicle, but to me as a customer. What really stood out to me was that they returned my car cleaned, which was such a thoughtful and appreciated touch. It shows they go above and beyond. It’s not always easy to find a place you can trust with your car, but they definitely earned mine. I’ll absolutely be returning for future services and highly recommend them to anyone looking for reliable and honest work.
Customer Service - 5.0/5.0 -
I had a great experience getting my car serviced here. From start to finish, the team was professional, efficient, and communicative. They took the time to clearly explain what needed to be done and made sure I felt comfortable with the process. The service was completed in a timely manner, and my car is running perfectly now. I really appreciated their attention to detail and the level of care they showed not just to my vehicle, but to me as a customer. What really stood out to me was that they returned my car cleaned, which was such a thoughtful and appreciated touch. It shows they go above and beyond. It’s not always easy to find a place you can trust with your car, but they definitely earned mine. I’ll absolutely be returning for future services and highly recommend them to anyone looking for reliable and honest work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great job dealing with insurance
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0 -
I hope that I do not need any body work in the future....but, if I do I will definitely go back to Caliber
Repair Quality - 5.0/5.0 -
My car looked amazing after the damage was repaired by Caliber! The customer service was awesome, they kept me informed every step in getting my car fixed. They worked seamlessly with the insurance coverage and the car rental company.
Customer Service - 5.0/5.0 -
Great customer service. I never had to wait long