Caliber - Charlottesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great job dealing with insurance
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0 -
I hope that I do not need any body work in the future....but, if I do I will definitely go back to Caliber
Repair Quality - 5.0/5.0 -
My car looked amazing after the damage was repaired by Caliber! The customer service was awesome, they kept me informed every step in getting my car fixed. They worked seamlessly with the insurance coverage and the car rental company.
Customer Service - 5.0/5.0 -
Great customer service. I never had to wait long
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process was clearly explained at the outset, and Pete stayed in touch via text with updates. The job was well done and turnaround was under a week. Thank you for the excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks amazing and I am impressed with the early pickup! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service with personal and professional.
My Experience - 5.0/5.0 -
2nd time using Caliber and it definitely seems like u can expect and count on gr8 service and gr8 customer service. Keep me in the loop thru the process and gr8 details job! 1st class business hands down!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
The things y'all did well, you EXCELLED at. But there were enough things overlooked that, no, I would not recommend y'all.
Repair Quality - 3.5/5.0 -
On first glance everything seemed fine. But as time rolls on, I notice more and more things that just don't deserve a 10. There's a spot on the hood (which was not repaiered or replaced and should not have been) where the paint is rough and textured and thinner than it should be, as though overspray, or a glove, or rage or something that had paint remover was briefly in contact. The line/gap between the hood and the quarter panel (which was repaired or replaced) is a little "off" compared to the untouched passenger side of the vehicle. My ODS device was not returned to its socket, nor was I informed that it had not been. It was just left, unceremoniously, in the cup holder. I mean, yeah, overall you all did great. But defineitely not a 10 by anyone's standards.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic customer service and super timely with my repairs (cosmetic repairs mostly) but it was timely so that’s great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were completed in a timely manner (for how busy they were) and their customer service is excellent!!
Customer Service - 5.0/5.0 -
They kept me updated along the process and fit my car into their very busy schedule so that was amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I will tell anybody to come to this place.
Repair Quality - 5.0/5.0 -
Great to talk to and always keeps me in the loop on when my car is ready.
Customer Service - 5.0/5.0 -
They had a great talk with them and was very enjoyable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was done early and looked amazing