Caliber - Charlottesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was very good and kept us up to date. They were very professional.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The staff at Caliber Collision was very nice and professional. Amanda is such a sweetheart! I was kept in the loop throughout the repair process. They finished repairs ahead of projected finish date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me up to date throughout the process.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
The quality of repair seems fine so far. There were a few things we had to ask the Caliber folks to tweak when picking up (adjusting the lift gate latch, paint drip, nest built in the trunk by animals)
Customer Service - 3.5/5.0 -
The folks I dealt with were extremely kind and helpful, especially Amanda and Karen. I did not however feel like I got a good explanation for why my car took so long to be repaired, even after the back ordered part came in.
My Experience - 5.0/5.0 -
The service was quick and professional. The shop was clean and I felt confident the technicians would work quickly. And they surpassed my expectations by completing the work in a day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and professional. The shop was clean and the reps and techs were polite and treated me with respect and a caring attitude.
Customer Service - 5.0/5.0 -
Again. It was a great experience.
Returned Clean
My Experience - 5.0/5.0 -
The staff at CC is always friendly and welcoming. They keep you updated on your vehicle’s progress every step of the way. I am worry-free while my car is in their care. It is always a pleasure to work with the CC team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were awesome Aaron is great! And I'm slightly biased on this one but Karen too!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amanda and staff were very communicative. They kept me informed, and the techs in the garage did good work on the car. I'll be back next I need body work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an excellent job on my car repair, and were very good at keeping me up to date on what was happening!