Caliber - Charlottesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication and follow through
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would like to think Aaron for a job well done and being fast with it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every one was pleasant to deal with ANDthe car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Pleasant staff and nice work on the car
My Experience - 5.0/5.0 -
It looks as good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was very pleased with updates on repairs. Happy with the timely matter that the work was completed. Overall I think Caliber operates like a well oiled machine!! Would definitely recommend to a friend 👍🏼
My Experience - 5.0/5.0 -
Every team member I worked with was informative, purpose-driven, and above all, true to their word. Katie and Aaron kept me informed of work progress on a daily basis-outstanding! I have never had such a high level of customer service actually achieved. I will recommend Caliber, at this location, to anybody needing collision repair. The team works well together. There was, honestly, no stress and the vehicle looks brand new. THANK YOU! Peter L. Pelny for Ms. Lyons 540-849-6479
Likely to Recommend - 5.0/5.0 -
We have already recommended Aaron and his team to a number of folks.
Repair Quality - 5.0/5.0 -
THIS is what customer service and quality are all about. Our neighbors --and the neighbor who hit us-- witnessed the accident and couldn't believe the great quality of the work from Aaron and his team.
Customer Service - 5.0/5.0 -
Katie and Aaron work well together. I was contacted daily to get an update. I never had to worry about any of the repairs being done.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
My fog lights no longer work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for all the updates, the car looks great, and I really appreciate the coordination with Enterprise, made everything very easy, you were great to work with. And your receptionist does a great job, very welcoming and explained what to expect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You are wonderful to work with. Everyone in your organization was friendly and helpful, and your work on our car was beyond excellent.
My Experience - 5.0/5.0 -
Fast service Compllete control through the whole process Text everyday on status of car Could not ask for a better service I’m totally pleased with everything from start to finish
My Experience - 5.0/5.0 -
We left the shop with a loose or missing clip and by time we got home, we had an antifreeze leak. We called and they had us come right back in right away and they fixed it, so we would use them again, but we will do a more thorough inspection when picking up a vehicle next time. We are lucky that we were not traveling very far.
My Experience - 5.0/5.0 -
Great courteous service. And the car wash (detailing) is a super idea. Thank you!
My Experience - 5.0/5.0 -
I am very happy with the work Caliber did to repair my car. It was ready when promised, also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber had the car ready on time and did a good job.