Caliber - Charlottesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you to the technician that worked on my car- the work looks perfect. Appreciate the members I worked with at check in- very kind. Amanda went above and beyond after the dash screen/ steering wheel buttons were not working. I appreciate the time she took to make sure it was fixed. Will definitely be recommending caliber to anyone that is in need of car body repair.
My Experience - 5.0/5.0 -
All staff was pleasant and helpful especially Amanda and Patrick. It was my first time coming to Caliber and it was very memorable. Thank you all!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The person working on my vehicle left shoe prints and marks throughout my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
No quality control - the car had tape line, several places on repair side needed cleanup and buffing. Front desk unsure whether car was there for estimate or repairs. Repairs should have been quicker.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Excellent customer service. It’s not fun to need body work, but you truly made it a positive experience!
Likely to Recommend - 5.0/5.0 -
My positive experience will absolutely lead to future referrals.
Repair Quality - 5.0/5.0 -
Katie and Aaron are both customer service focused and very knowledgeable about the business. They’ve easily earned a perfect rating!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have a friend that is taking his car for repairs on 10/17/22 based on my experience.
Repair Quality - 5.0/5.0 -
Car appears to have been put back just like it was before the accident! I would recommend Caliber to others. One friend is already using them after my experience!
Customer Service - 5.0/5.0 -
Katie and Amanda were easy to deal with. Answered my questions!
My Experience - 5.0/5.0 -
Repairs were complete prior to estimated date and the car looks/drives great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like it never needed to be repaired. Looks like it did before the accident.
Customer Service - 5.0/5.0 -
Everyone was very professional and responsive when I had questions.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
WE were very much satisfied with our service . This was our second time at Caliber COLLISION. WE will surely use them in the future .Thank you all for such great work and kindness.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The automated updates were OFF...meaning the dates were incorrect and I had to keep calling to find out when car would be ready...that is my only beef so far
Customer Service - 2.5/5.0 -
Need to update by phone call when automated is not correct
Returned Clean
Likely to Recommend - 5.0/5.0 -
My car looked 100 times better than I expected. They went above an d beyond to put my car back together . Looks fantastic
Repair Quality - 5.0/5.0 -
Excellent and timely communication from front desk folks ( Katie) to back room folks (Aaron)
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great. It would have been a ten except for the long wait of over a month between estimate and actual repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you, so much for all of the help I received & in a professional manner. I would absolutely recommend you all to anyone who needed car work done. Again, thank you so much!