Caliber - Charlottesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very impressed with your staffs friendliness and professionalism toward me. I also appreciated being kept informed of the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am completely satisfied and very impressed.thanks for making my car look brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’ll be recommending this shop to everyone.
Repair Quality - 5.0/5.0 -
My car looks absolutely amazing and you can’t even tell there were any damages.
Customer Service - 5.0/5.0 -
They were very friendly and answered all of my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone there was amazing and incredibly helpful. If I ever need a body shop again, I will definitely return to here!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Aaron at Caliber Collisions in Charlottesville on Avon St kept me well updated on the repair process and was patient in explaining stuff to me. Super accommodating. Katie at the front desk was also super helpful!
Customer Service - 5.0/5.0 -
Katie and Aaron at the place in Charlottesville were super helpful!
Returned Clean
My Experience - 5.0/5.0 -
The customer service AND work done on our car were top notch
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Not only will I recommend Caliber to anyone else, I will use them again when I need a body shop. I have another body shop I’ve used for years but ended up at Caliber this time. They have a new loyal customer!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Everything seems to be doing great Fix the car very quickly
Likely to Recommend - 4.0/5.0 -
I would recommend the shop again but I would definitely add to my recommendation that I need to look at a vehicle over good before they leave
Repair Quality - 3.5/5.0 -
The staff was very friendly and easy to work with. They keep me updated on the progress weekly. It took a little longer than I expected but I understand with labor issues these days so it didn’t bother me that much. My biggest issue was there are several spots on the paint job that have trash in the paint. I will be returning to the shop and asking what they can do to fix it as soon as possible. I would think that someone on quality control would have picked it up and they could’ve fixed it before they sent it home with me. The day I picked up my car it was raining and the car was parked outside so I didn’t get to inspect it thoroughly. But I shouldn’t have to point out things like this because it’s very obvious
Customer Service - 5.0/5.0 -
The staff was very friendly and kept me up-to-date the whole way