Caliber - Chattanooga - East

4.7 (178reviews)
94%
4014 Industry Drive,  Chattanooga,  TN  37416

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (178)

Likely to Recommend

Absolutely will recommend and refer!

Repair Quality

My repair was situationally more complicated than most. I have an interlock on my car so it required April Goodson to reach out to LifeSafer through calls and email to get an over ride to even be able to move my car. She handled it with grace and patience! The work done on my car was perfect! It was returned to me washed and clean which was an unexpected bonus. It was finished before the quoted time. I had a very positive experience!

Customer Service

Customer service was amazing!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

sure they are just what a person need there service speaks for it all itself.

Repair Quality

Customer Service

service was very good I like the offer they offer you while you are waiting for answer to Questions.

Returned Clean

Likely to Recommend

Repair Quality

There’s something under the plaint on the back hatch, drip marks under the tailgate, scuff marks from the fender bender are still visible in direct sunlight. Not satisfied with the work done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did an amazing job & I'm very happy with it! plus everyone there was very kind from the front desk lady to the guy in the back working on it thank you!

Customer Service

lEverything looks great! Thank you

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Repair Quality

Customer Service

My Experience

The service was great and the repair looks good so far. The best part was all of the communication. I was never wondering what was happening or about the timeline. Skip was great and so was Kathy at the front desk. Thanks for getting me back to normal and back on the road!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick and Easy process and Quality repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair work was exceptional. The communications even better. Very positive in every way considering a bad problem. The receptionist Kendra (?) and the adjuster (April ) were a delight. Hopefully I won’t have another wreck but should I it’ll be Caliber Collision

Likely to Recommend

Repair Quality

Customer Service

Repairs were well done . All rear end sensors were restored. The staff was superb . April the adjuster and Kendra (?) in reception!! Good communications as well

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great people who committed to communicating the process every step of the way. Best in the business.

Likely to Recommend

Repair Quality

Customer Service

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Body work

Repair Quality

Car is riding very bad

Customer Service

Great customer service

Returned Clean

My Experience

My hero compass Looked perfect

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

I'm not mad about the repair due to insurance totaling out my car, but I am mad at the fact that my entire rear floorboard was soaked and now my car smells of mildew. There was no reason for my floorboards to even be wet as the damage to my vehicle was to the rear hatch, so if anything, the water should have been there.

Customer Service

Customer service was great

Returned Clean

My Experience

It looks good April was nice

Likely to Recommend

Repair Quality

Everyone was pleasant, service was great, and was pleased with my car.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

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Customer Service