Caliber - Cherry Hill East

4.8 (2,816reviews)

97%

(856) 356-2306

489 Nj-38, Maple Shade, NJ 08052

97%

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489 Nj-38
Maple Shade, NJ 08052

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About Caliber - Cherry Hill East

See Photos

489 Nj-38
Maple Shade, NJ 08052

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,816)

Sort By:
Newest
Rating

2,355 Customers Rated

5 Stars

71.1% Complete

(2003)
4 Stars

7.6% Complete

(215)
3 Stars

1.8% Complete

(52)
2 Stars

1.2% Complete

(34)
1 Star

0.4% Complete

(12)
< 1 Star

1.4% Complete

(39)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as courteous, professional, and helpful throughout the repair process. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed at every step. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Timeliness is another positive aspect, with numerous repairs completed ahead of schedule. Customers appreciate the thorough explanations provided and the attention to detail in both repairs and customer care. While there were occasional delays due to parts availability or quality standards, most customers understood and appreciated the commitment to excellence. Some improvement opportunities mentioned include better coordination with rental services and ensuring all repairs are properly completed before vehicle return.

Select to learn more

Service Quality
Timeliness
Communication

"... an amazing experience getting my car fixed here. The staff was extremely professional, kind, and communicative throughout the entire process. They kept me updated, ..." Read more

"Always polite and professional"

"Customer service was excellent and professional"

"Courteous and prompt"

"I had a phenomenal experience with Caliber Collision! Business was taken care of in a great timely fashion. ..." Read more

"My car was delivered one day ahead of schedule. Awesome!!"

"It was ready before the date that they had said. And that was really great."

"Completed on time"

"My vehicle was ready early."

"Vehicle was ready to pick up two business days earlier than the promised date"

"Very much so. I loved the way that they kept me informed"

"Caliber collision was great. They notified me every step of the way!"

"Multiple phone calls and text messages."

"I was informed of updates via texts and phone calls which was nice. It is great that you still have you ..." Read more

"I received either text messages or phone calls every 48 hours with update updates"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... an amazing experience getting my car fixed here. The staff was extremely professional, kind, and communicative throughout the entire process. They kept me updated, ..." Read more

"Always polite and professional"

"Customer service was excellent and professional"

"Courteous and prompt"

"I had a phenomenal experience with Caliber Collision! Business was taken care of in a great timely fashion. ..." Read more

"My car was delivered one day ahead of schedule. Awesome!!"

"It was ready before the date that they had said. And that was really great."

"Completed on time"

"My vehicle was ready early."

"Vehicle was ready to pick up two business days earlier than the promised date"

"Very much so. I loved the way that they kept me informed"

"Caliber collision was great. They notified me every step of the way!"

"Multiple phone calls and text messages."

"I was informed of updates via texts and phone calls which was nice. It is great that you still have you ..." Read more

"I received either text messages or phone calls every 48 hours with update updates"

Francis (Nissan owner) reviewed 8/1/26

Jennifer (Mitsubishi owner) reviewed 8/1/26

Excellent service. Thank you for the consistent communication while fixing my vehicle.

Robert (Kia owner) reviewed 7/31/26

Daniel (Volkswagen owner) reviewed 7/31/26

Jon was incredibly helpful throughout the entire process. Team did a great job, would recommend

Laura (Kia owner) reviewed 7/31/26

Caliber Collision and staff are amazing!!! They went out of their way to fix my car perfectly and made it look flawless!!! They even drove my car to my house because I couldn't drive due to surgery. They went above and beyond and we are so appreciative!!! Thank you everybody at Caliber Collision!!! We recommend them.highly!!!

Warren (Hyundai owner) reviewed 7/30/26

Great job Done promptly They even cleaned the car spotless Would highly recommend

Cheryl (Lincoln owner) reviewed 7/30/26

Jon was extremely helpful and thorough with the entire process. I would definitely recommend Caliber Collision to others. Thank you.

Anita (Nissan owner) reviewed 7/28/26

They were very professional throughout the whole process, and I felt very confident that the job would be well done. I was not disappointed.

They explained everything that needed to be done and approximately how long it would take for the repairs. I appreciated knowing all of this.

Kathy (Honda owner) reviewed 7/27/26

There was a device in my car from Allstate to record the number of miles traveled and you removed it during the repair process. I cannot figure out how to re-install it Would you be able to help me with that Monday morning?

Excellent work and well organized

Your group are professional and pleasant

Jane (Honda owner) reviewed 7/27/26

Ronald (Chevrolet owner) reviewed 7/27/26

Nice Job

Great Communication

Marla (Volvo owner) reviewed 7/27/26

Chris (Mazda owner) reviewed 7/27/26

Easy process during a stressful time

Front desk girl was a little grumpy but nothing too bad

Scott (Kia owner) reviewed 7/27/26

Adam-And-Jeanette (Mazda owner) reviewed 7/24/26

David (Hyundai owner) reviewed 7/24/26

Great staff, very concerned about our needs and concerns. Did a great job. Jose was great to work with.

Jin (Genesis owner) reviewed 7/23/26

Very well done their jobs and service.

The CSI my experience was very satisfied, the staff who helped me were very kind, and I had no particular worries about my vehicle repairs. I The CSI is seems to be innovated all processes and percedure their tasks.

Sandra (BMW owner) reviewed 7/18/26

Repairs were completed earlier than expected. The car looks great. Jose was very thorough in explaining the process and answering my questions.

Maria (Toyota owner) reviewed 7/17/26

Exelente servicio muy amables me dio satisfaccion. Al ver el auto renovado

Jeremy (Mazda owner) reviewed 7/17/26

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Caliber - Cherry Hill East

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Cherry Hill East

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,816)

2,355 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?