Caliber - Cheyenne - East

4.5 (662reviews)
88%
2632 Industry Drive,  Cheyenne,  WY  82007

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (662)

Likely to Recommend

Repair Quality

I would highly recommend caliber collision. In my experience from the get go the staff were all extremely kind, professional, and attentive. As far as the detail work on my vehicle, they made it look completely brand new. I was shocked by the transformation. If your thinking of going with some body repair give them a shout. Not only did they make my ride beautiful again they kept me updated throughout the whole process and did it really fast.

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

The work was well done when you finally got around to doing it .you had my pu for almost 2 months with no communication and no consideration to the bond we were in whole you worked around our truck to get as many other jobs started and dragging them out as well I thought this was one of the most unprofessional experiences I have ever felt with

Likely to Recommend

Repair Quality

Took eay to long

Customer Service

Very little communication

Returned Clean

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Repair Quality

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Jenna and the gentleman who took final payment was great. Receptionist needs to work on people skills and also the contract you guys have and her explanation

Returned Clean

My Experience

The absolute worst communication I have ever seen, couldnt keep my updated when we had issues with the timeline. I had to pull updates out of them. 0/10 never worked recommend going here if you want it done in a timely manner

Likely to Recommend

I'll never recommend them. In fact I would like to see how to remove them as a preferred vendor from progressive. I have filled issues with the state board of insurance as well and will be making sure their public facing reviews reflects their horrible service and false promises

Repair Quality

Horrible communication

Customer Service

Worst customer service ever

My Experience

Everything looks great I appreciate the work put in to fix my car

My Experience

Super service. Super communication. I am very pleased with their professionalism and aim to please. Thank you.

Likely to Recommend

Repair Quality

Great service and very friendly help.

Customer Service

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Repair Quality

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Returned Clean

Likely to Recommend

Gladly

Repair Quality

They were very patient, took their time.There was a little hiccup, but I understand you all are human.And make mistakes but you guys are making it right.I would definitely recommend this company

Customer Service

Amazing

Returned Clean

Likely to Recommend

Repair Quality

There are a few small bubbles on the hood from the paint.

Customer Service

I received updates on the status of the repairs which was nice.

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Likely to Recommend

Repair Quality

I wasn't going to say anything but the text and emails reminding me to tell you how I feel about my repairs have been ALOT. The repair to the front fender was great but the paint does not match. Its whatever to me im just glad its not missing paint like it was before i only mention it since your adamant about knowing how it came out. You might want to send the reminders less frequently for someone's whose phone constantly goes off its really annoying.

Customer Service

Everyone was fantastic. Every single person i interacted with was excellent.

Returned Clean

Likely to Recommend

Repair Quality

They even vacuum the inside of my car and gave the dash a good wipe down. They were really nice and friendly.

Customer Service

They even vacuum the inside of my car and gave the dash a good wipe down. They were really nice and friendly.

Returned Clean

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My Experience

Likely to Recommend

Repair Quality

Great service- great outcome!

Customer Service

Returned Clean

My Experience

My windshield auto wipers did not work today

Likely to Recommend

Repair Quality

It took longer than I expected

Customer Service

Likely to Recommend

Customer service was amazing but the 4 month would be the main reason I wouldn’t refer them unless you multiple cars then I’d recommend them

Repair Quality

Customer Service

Returned Clean