Caliber - Cheyenne - East

4.4 (660reviews)
88%
2632 Industry Drive,  Cheyenne,  WY  82007

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (660)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We arrived to pick up the car right before closing, but the store associates were just as courteous and professional as ever.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fine

Likely to Recommend

Repair Quality

Customer Service

My Experience

Lauren, Gary and crew were awesome to work with. Lauren even delivered my truck on her day off, Outstanding performance!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great experience with them. Always courteous and available to answer my questions. Kept in touch with me through out the repairs and did a great job. Looks like new.

Likely to Recommend

Absolutely recommend

Repair Quality

Customer Service

Very satisfied customer. Did a great job on the repairs and even detailed my vehicle. They listened to my concerns and were very polite and courteous. Thanks for a job well done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The truck looked just like new where they worked on it.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service. The text message updates were very helpful. Friendly staff. The car looks amazing.

Likely to Recommend

Repair Quality

Excellent customer service. Good communication with text message updates. My car looks beautiful! I’m very happy with the entire experience.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am overall pretty satisfied. Again the paint job could’ve been neater though.

Customer Service

They did a good job. It did take a long time but there was a lot of damage to the vehicle. They were good at keeping us updated on the vehicle. Everything looked great at pick up, the only thing that I would say was a little rough was the paint job. The edges are rough and dried drippings and behind our sliding door there’s a glob of dried paint. Both aren’t noticeable until pointed out. The clear is good though and I’m glad to have it back!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend this shop to anyone who needs vehicle repairs.

Repair Quality

My car looks like new. They were able to get it in while we were on vacation and have it done when we got back. The office staff and everyone there was wonderful. They were easy to work with, and answered questions as we had them.

Customer Service

Everyone was helpful and friendly.

Returned Clean

Likely to Recommend

We have had our cars over the years repaired at several facilities and Caliber Collision is by far the worst shop. The shop did not do a comprehensive inspection and validation of systems after the repair resulting in long ongoing revisits. We do not have confidence in the quality of work or procedures as there was new damage from the repairs. We have documented the differences before repairs and after with new damage appearing from the repair. We would never recommend Caliber to anyone ever after this experience.

Repair Quality

We have had our cars over the years repaired at several facilities and Caliber Collision is by far the worst shop. The shop did not do a comprehensive inspection and validation of systems after the repair resulting in long ongoing revisits. We do not have confidence in the quality of work or procedures as there was new damage from the repairs. We have documented the differences before repairs and after with new damage appearing from the repair. We would never recommend Caliber to anyone ever after this experience.

Customer Service

We have had our cars over the years repaired at several facilities and Caliber Collision is by far the worst shop. The shop did not do a comprehensive inspection and validation of systems after the repair resulting in long ongoing revisits. We do not have confidence in the quality of work or procedures as there was new damage from the repairs. We have documented the differences before repairs and after with new damage appearing from the repair. We would never recommend Caliber to anyone ever after this experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service