Caliber - Chicago - Columbus Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
You are my preferred repair shop. I will recommend it to all I know.
Repair Quality - 5.0/5.0 -
Great customer service from beginning to end. Every need and request met. Communication was made throughout the process. Thank you!
Customer Service - 5.0/5.0 -
Customer service was superb from start to finish.
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate everyone that came in contact with. You all did such a wonderful job with making me feel welcomed, relaxed and that I could trust you all with my vehicle. I would definitely recommend more of my friends and family to come and do business with you guys. I loved all the step by step updates through text and phone calls and how you all finished on time. Excellent work and customer service. God bless you and you team. Ask for Grace, she will take care of you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish I was very pleased. They kept me informed throughout the process and made me feel comfortable. They have a lovely team and I am thankful that my car was taken care of by them. Great work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They finished ahead of schedule very satisfied with the quality of work.
Customer Service - 5.0/5.0 -
The staff was very nice and had good communication
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the repair was fine and done well.
Customer Service - 5.0/5.0 -
The communication was prompt and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for everything I'm happy let yall fix my car well done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with work and they cleaned my car inside as well! That was a great surprise as well as car was ready 3 days early! Very pleased. Thank you
Likely to Recommend - 4.0/5.0 -
Yes I would recommend it, the only issue was what I mentioned about the fender and the hood not being 100% perfectly aligned
Repair Quality - 4.0/5.0 -
The fender ended up higher than the hood
Customer Service - 5.0/5.0 -
She is very attentive and professional
Returned Clean
My Experience - 5.0/5.0 -
Customer service is top tier, repairs took a lot less time then originally estimated I am very well please all around. Well done and thank you.
Likely to Recommend - 5.0/5.0 -
With out hesitation
Repair Quality - 5.0/5.0 -
More than Very satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great and quick service. Grace was a real pleasure! Very personable and has a welcoming personality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Turned in my car last week got a notification that repairs were e completed and the car was ready for pickup. A much quicker turned around than I expected. They have great customer service. Even the pickup process was under 10 minutes.
My Experience - 5.0/5.0 -
This is Mrs. giving my reply. Tell your team job well done as usual. I looked at my car and wanted to cry because it looked better than it did before the accident and i love it. If anyone ever need work done on their vehicle that i know you guys will be the place i would recommend. Keep up the great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication! Done in a timely manner! Very kind and knowledgeable staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an outstanding experience with Caliber Collision. Unfortunately, my vehicle was involved in an accident, and I chose to go with Caliber for the repairs. I promptly contacted Grace, who demonstrated both politeness and professionalism. Most importantly, she remained well-informed and provided updates at every stage. My vehicle underwent approximately two weeks of work, and the results were outstanding. Upon reviewing the minor details I was concerned about, I was impressed by how thoroughly this shop addressed them. Definitely would recommend this shop. From customer service to vehicle repair. Highly satisfied!