Caliber - Chicago - Columbus Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very satisfied. My car was ready earlier than the estimated time frame. That was a definite plus!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The best service ever. Would recommend 👌.
My Experience - 5.0/5.0 -
Everyone was extremely helpful. Mike was amazing and kept me informed with the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes I was very satisfied with the customer service on 3363 west Columbus Avenue both Micheal and his assistant was very caring and they took care of me and all of my paperwork very well and my car looks beautiful and the service was very fast !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Loved the attention to detail
Customer Service - 5.0/5.0 -
Excellent customer service
My Experience - 5.0/5.0 -
I am happy with the finished product. Michael was great! He noticed other issues with the repair and he assisted me with getting the job done right with my insurance company by calling and emailing needed documents right away. The secretary was very welcoming when I dropped off the car, called in for checkups, and pick up. They also made the rental car experience very easy by setting it up and also leaving the car when I picked up my car. What an awesome team!
Likely to Recommend - 5.0/5.0 -
Will definitely recommend them to every one I know
Repair Quality - 5.0/5.0 -
They did a wonderful job, they worked with my schedule and made everything very easy. Employees were so attentive and very helpful thank you.
Customer Service - 5.0/5.0 -
They were very nice and helpful and kept me in the know
Returned Clean
My Experience - 5.0/5.0 -
This company exceed my expectations and offered superb customer service and outstanding body work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly staff , great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Went above and beyond to get my car fixed properly
My Experience - 5.0/5.0 -
Yes, Mike and Sharon both were pleasant and kind always letting me know every day what was going on with my vehicle, even assisting me with my rental return. Great Customer Service.
Likely to Recommend - 5.0/5.0 -
Mike was very pleasant to work with and detailed about what was going on
Repair Quality - 5.0/5.0 -
Very Pleasant and friendly customer service
Customer Service - 5.0/5.0 -
Mike stayed in touch with me daily to keep me up on what was going on with my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Micheal did a wonderful job on my car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend them
Repair Quality - 5.0/5.0 -
Great work highly recommend
Customer Service - 5.0/5.0 -
They were very professional and Courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very
Customer Service - 5.0/5.0 -
Very very satisfied
My Experience - 5.0/5.0 -
Customer service was amazing! Mikey and Sherin walked me along the process and reassured me that they would help me get through the processes. Communication was great and clear.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was amazing and polite! Communication was clear and I was walked through the processes with clarity.
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service; appreciate how they kept me informed on the repairs, they beat the timeline originally quoted and the car looks fantastic! Mike and Sharon did an excellent job. We will definitely refer our friends. They get a 10+++!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service!
Customer Service - 5.0/5.0 -
Ditto!