Caliber - Chicago - Irving Park Rd

4.8 (1,516reviews)
97%
7615 W Irving Park Rd,  Chicago,  IL  60634

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,516)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for being friendly, professional, and welcoming. Communication was a strong highlight, with customers appreciating regular text and call updates throughout the repair process. Many noted their cars were returned spotlessly clean, inside and out, exceeding expectations. Timeliness was generally well-received, with several vehicles completed ahead of schedule. A few customers noted pickup date changes and wished for clearer explanations when delays occurred, and a small number mentioned communication gaps with tracker updates. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"Everyone at Caliber was professional and friendly. Repair appears to be excellent. Vehicle was returned clean, interior and exterior. Would definitely recommend ..." Read more
"Repairs were done extremely well, parts fitted perfectly and the car was returned in pristine condition."
"... than the day I took delivery from my local Dealer. The work looks amazing you would never know I had an accident! I will certainly be recommending Caliber Collision ..." Read more
"The shop did an amazing job with the repair and my car was super clean when it was returned to me."
"... was very satisfied and surprized with the repair. They went above and beyond what I expected. Car looks like I just bought it and they even cleaned the inside ..." Read more
"OUTSTANDING COMMUNICATION. THE TEXT UPDATES WERE APPRECIATED. THE REAPAIR OF THE VEHICLE WAS ABOVE AND BEYOND. ..." Read more
"... car. Car looks like it hasn't been in an accident. Great communication on updates on car status. I received daily updates via text. It's a good feeling to know the ..." Read more
"The communication I wish was better. The tracker wasn't always updated but the car looks brand new so they do great ..." Read more
"Great job and great communication on the status of the car. They definitely went above and beyond to make the repair."
"They walked me through every steps thoroughly and explained what i need to know"

Likely to Recommend

Repair Quality

They provide an excellent service.

Customer Service

They are Awesome

Returned Clean

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Customer Service

My Experience

My Experience

Very pleased with my whole experience.

My Experience

My comment was excellent job . On time

My Experience

Everything was great!

My Experience

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My Experience

They did a fantastic job repairing my car!!! The ladies in the office were very friendly and extremely helpful. I loved the way that I was updated on the progress of my repairs.

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Everyone was very friendly and professional.

Repair Quality

Customer Service

My Experience

I just want to thank you for For the quality towards customer service

Likely to Recommend

Yes I will

Repair Quality

Great service workers That he really cares about What they do for the benefit of the customer special thanks to Olga the front desk lady

Customer Service

Excellent costumer service Special thanks to Olga the front desk lady thank you for everything

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and workmanship.Stapler was fantastic

Customer Service

Fantastic

Returned Clean

My Experience

I just wanna say thank you to the whole team from the beginning to the end they made sure that they took care of me and my car. And I know if I ever need any repairs again that I will be coming back. Thank you

Likely to Recommend

For sure !!!

Repair Quality

They did a great job from the paperwork to the body damage. I have zero complaints I would definitely recommend to all my family and friends .

Customer Service

10000000 % satisfied

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Repair Quality

They did great work and were very communicative and helpful. I’ll definitely choose Caliber first

Customer Service

Great communication and assistance

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Customer Service

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Repair Quality

Did an okay job.

Customer Service

Returned Clean

My Experience

They did an amazing job on fixing my car!!!! You can’t tell anything ever happened to it!!!

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Customer Service

Returned Clean

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Repair Quality

Customer Service

unable to see where the damage was

Returned Clean

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Customer Service

My Experience

Excellent wirk

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Customer Service

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