Caliber - Chicago - West Loop
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent work at a fair price, near perfect communications from all the people at Caliber and work done on time.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
3 different stories about why the repairs were taking so long.
My Experience - 5.0/5.0 -
Customer service was exceptional throughout the repair service. Chris was so nice and helpful. They took great care of my car and they returned it to me looking as good as new. I appreciated the teams care and dedication. If you’re in need of body work I would absolutely recommend Caliber in West Loop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very and helpful and updated were given through out the whole repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
I asked for estimates to fix other debts and the windshield and they were never received. I was also supposed to get updates on Tuesdays and Thursdays, never received them
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service. Very informative and beyond perfection as far as keep you updated on the status of your vehicle. 10 out of 10!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I got updates almost everyday! Very quick and responsive service!
My Experience - 5.0/5.0 -
Team took a great care of me! Communication and willingness to help are bringing the best client’s experience.
My Experience - 5.0/5.0 -
Chris and the team were amazing with keeping me updated on the repair process and were overall super helpful and kind.
My Experience - 5.0/5.0 -
I’m really happy with my experience at Caliber Collision. From start to finish, Chris & the team made the repair process smooth and stress-free. I truly appreciate the care they put into fixing my Toyota and making sure everything was taken care of. It means a lot to have people who take pride in their work and treat their customers well. Thank you to the entire team for your professionalism, communication, and hard work. I’m very satisfied with the results and would absolutely recommend Caliber Collision to anyone needing repairs
Likely to Recommend - 5.0/5.0 -
My dad recommended Caliber and I will also recommend to others
Repair Quality - 5.0/5.0 -
Quick, attentive, great customer service from the whole team. Left my car looking even better before the accident
Customer Service - 5.0/5.0 -
Front desk and chris were the ones to help me and they exceeded my expectations. Very happy I chose this place to fix my car per my dad's recommendation, he also had a car fixed here.