Caliber - Chicago - West Loop
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient, easy, kind
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me updated on the ETA on my airbag. When it arrived they replaced it in a very timely manner. I am very appreciative and satisfied with the service I received. Top notch excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me updated on the ETA for parts. When the part finally came in we’re immediately set up a day and time. To get the part installed. The installation of the part was done within the time frame they said it would be done. Excellent service!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great all around service—reception, communication throughout and quality of work done. Thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Some fingerprint stains on the cloth of the ceiling roof where work was completed
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Overall, the outside bodywork looks nice, but I’m disappointed because clearly nobody test drove my car before handing it off to me after I pulled off from the shop. I started to have multiple issues with my car. My check engine light is on and there should be no reason that you guys allowed me to pull off in my seatbelt isnt properly functioning. Also, I’m noticing as I’m driving that my car is making a noise that is never has made before.
My Experience - 5.0/5.0 -
Speedy, informative and quick on drop off and pick up!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was efficient and thorough
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always appreciate the good service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'd highly recommend Caliber Collision to anyone in need of their services.
Repair Quality - 5.0/5.0 -
Very impressive work, and great communication throughout the entire process!
Customer Service - 5.0/5.0 -
Extremely professional and friendly customer service across the entire team.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, fast, efficient great experience
Customer Service - 5.0/5.0 -
Everyone was helpful and kind
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I get so many compliments on my car when I pick it up. I always come back tell people about this company.
Repair Quality - 5.0/5.0 -
I’m always satisfied with the work they perform on my car. The car always come back looking like a different car.
Customer Service - 5.0/5.0 -
Always keep me aware of the progress on my car.Everyone that I have meet over the years have always been professional, kind and willing to help with any questions .