Caliber - Chicago - West Loop
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Happy (reluctant) second time customer. Team is fast, efficient, knowledgeable and friendly. Simple check in process with front office that made a bad situation tolerable. Kudos to Ryan for speedy and informative drop off process. Kept me informed throughout the repair. High marks for all—seamless experience. Highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looked great when I saw it. Everyone there is very nice and very quick to respond, Great place that I have recommended to friends and will continue to do so. Keep up the great work.
My Experience - 5.0/5.0 -
Everyone was very responsive and understanding. There was great communication and everyone from the front-desk to the mechanics were incredibly sweet.
My Experience - 5.0/5.0 -
Micky was amazing! He was very knowledgeable about the insurance process & what needed to be repaired on my car. A big thanks to the professionals who fixed my car & made it look brand new. Also a shout out to the two women working the front desk. Great customer service all around! I will definitely be using Caliber Collision again!!
My Experience - 5.0/5.0 -
Good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only issue i have is with their clean up crew who left broken parts and coolant in the seats
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was explained and done on time (early even). No complaints!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks as good as new and the repairs were complete ahead of schedule.
Customer Service - 4.5/5.0 -
Very responsive and kept me up to date via regular text message updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and easy to work with
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely in awe as to how speedy the repairs were done. Excellent customer service! Great communication as to keeping me informed as my vehicle was being repaired. I totally recommend this place. Great job and thank you for a smooth experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Mike was very attentive, took time to follow up, excellent care and attention
Repair Quality - 5.0/5.0 -
Incredibly polite from first phone call throughout service /repair process