Caliber - Chicago - West Loop

4.7 (3,765reviews)
96%
318 S Morgan Street,  Chicago,  IL  60607

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,765)

Likely to Recommend

I already told some friends about my good experience.

Repair Quality

You can’t tell my car was ever hit.

Customer Service

I got text updates so I had a time frame on the repair.

Returned Clean

My Experience

Mikey was sooo nice. My car looks brand new. I was just upset that I called to ask if my car was ready and they told me no. I said can you check as I am coming to drop my rental off. They said it is not ready. I arrived and had someone follow me and my car was ready and it had snow on it which means it was sitting out and ready the night before. I just wish a more throughout check could have been made when I called.

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My Experience

The girls up front were great. Great service and my vehicle looks brand new.

My Experience

It was fast. It was simple. You guys help my son's hand through the entire process (it was his first time getting a car repaired and he had no idea what to expect). Also, the repair was done faster than I expected so kudos to you.

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I will ONLY use Caliber Collision for my vehicle needs... prayerfully I don't get hit again though.

Repair Quality

My car looks completely brand new as if there was never an accident.

Customer Service

I can't truly put in words how AMAZING the team in Chicago was. They went above and beyond to ensure I felt like family and to take care of my family. They were friendly courteous and jovial. They truly went the extra yard.

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Good service, kept me informed

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My Experience

Ryan Tamblyn was aamazing as he kept me in the loop on all things regarding my car as the UAW strike prevented my new 2020 from getting the much needed parts. Ryan was always communicative and very helpful!

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Ryan Tamblyn was EXCEPTIONAL!! Always kept me informed and was kind

Returned Clean

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Returned Clean