Caliber - Clarksville

4.7 (1,933reviews)
96%
419 Warfield Blvd,  Clarksville,  TN  37043

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,933)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with frequent text updates and proactive outreach keeping them informed at every stage of the repair process. The quality of repairs was widely celebrated, with many noting their vehicles were returned looking brand new or better than expected. Timeliness was a strong point for most, with several vehicles completed ahead of schedule. Customers also appreciated the complimentary interior and exterior cleaning upon vehicle return. A few customers noted improvement areas directly from their experiences, including occasional delays in completion dates, isolated quality control concerns such as paint debris or misaligned parts, and instances where communication was inconsistent. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
Select to learn more
"The communication and transparency was absolutely amazing I knew what was going on through every step of the ..." Read more
"... excellent communication! Completely satisfied and excellent communication with updated texts and calls to verify any changescompletion date. Would highly ..." Read more
"During the entire last week of repairs I received no communication unless I initiated it."
"... was taken care of. Turns out it was not covered and no one contacted me to let me know. I was shocked when Enterprise contacted me that my car was now ..." Read more
"... not this Friday, but next. I get the delays, but your system should not send automated messages that are incorrect." Read more

My Experience

Took over a month. They kept delaying. Had part issues.

Likely to Recommend

Repair Quality

Everything was amazing. The only complaint I had is one of the pieces they replaced on my care has a gap in it.

Customer Service

Returned Clean

My Experience

Rich and staff were the best! Beautiful work, beautiful people!

Likely to Recommend

Repair Quality

Rich and his crew were the best! They got the work done ahead of time, and did it perfectly. My Jeep Grand Cherokee L Summit Reserve is a very happy vehicle!

Customer Service

Always courteous, friendly, and responsive.

Returned Clean

Likely to Recommend

Repair Quality

I pleased with the work that was done and I will be returning

Customer Service

Returned Clean

My Experience

my vehicle looks great. Having it washed so nice inside and out that was a bonus that I didn’t even know what was gonna happen.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Thanks for the very good job and the cordiality you guys have recently done in repairing my truck.

Customer Service

Returned Clean

My Experience

Richard is a champ! Very professional and friendly, and the car looks great!

Likely to Recommend

Repair Quality

Customer Service

Very friendly and professional, answered all questions clearly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Courteous. Kept us informed all along the process. Great detailing of the entire car when we picked it up.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service was good. Was told it would be ready Monday and wasn’t completed until Thursday.

Customer Service

Returned Clean

My Experience

Thank you so much I appreciate all who worked on the car repair love you guys abd will recommend your business .God bless sincerely Janet grier

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Truck looks like new. Great job. Would definitely choose Caliber for future collision repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

If it were not for Richard, I still would not have my car back.

Customer Service

Other than Richard the customer service was horrible

Returned Clean

Likely to Recommend

Repair Quality

Second time caliber has worked on my BMW both time great service. The manager kept me up to date on every progress. Great place to take your car for repairs.

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend to all my family and friends

Repair Quality

Richard was very professional and the turn around time was fantastic. The work looks great. Thank you for providing great customer service along with the body work performed on my mustang

Customer Service

Great customer service from Richard

Returned Clean

My Experience

Richie was very good to communicate with through the process which was much appreciated. My car looks amazing after the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much you guys do a excelent job in my car, thank u again.

Likely to Recommend

Repair Quality

Customer Service

You guys do a good job thank you so much

Returned Clean