Gerber Collision & Glass - Clarksville/Denny Road

4.9 (404reviews)
99%
141 Denny Road,  Clarksville,  TN  37043
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In operation 85 years.

Gerber Collision & Glass - Clarksville/Denny Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
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Email

Reviews (404)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, professional, and restoring vehicles to like-new condition. The friendly, courteous, and knowledgeable staff were highlighted as a key strength, making stressful situations smooth and hassle-free. Communication was a standout theme, with many customers appreciating daily text updates, proactive notifications about delays, and transparency throughout the repair process. Timeliness was also well-regarded, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays in parts ordering and instances where repairs required a return visit, though these were generally handled promptly and professionally by the team.
AI-Generated from reviews written in the last 12 months
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"... makes you feel taken care of right off the bat. The shop did an amazing job repairing my vehicle. Amazing workmanship wouldnt use any one else if ..." Read more
"... and went above and beyond with their courtesy. The repairs were done perfectly well and saved me $$ EVEN with OEM parts! Im so grateful. Gerber collision ..." Read more
"I thought the body work was exceptional,and the paint was blended perfectly. Looks factory again."
"... The team was friendly, communicated clearly, and got my car repaired faster than expected after a minor fender bender. Everything looks good as new. Appreciate ..." Read more
"Very disappointed with the incompetence negligence and lack of required diligence that put me and my ..." Read more
"... way it was and in a very short time frame. I was expecting a couple of weeks but it only took 5 day. Great job and thank you." Read more
"Friendly staff and they were able to finish before the estimated time!"
"It was completed early. Scheduled to be completed on a Monday. Called me the Friday before and with the late evening ..." Read more
"Promised 3-4 days actually took 3 weeks and still not at all acceptable"
"Work done good but took too long"
"Needing to be out of town during the repairs, Gerber kept in constant contact with me"
"They had text communicating that kept me informed everyday about the timeline of when my car would be complete."
"I understand that all projects have hiccups. They communicated at every stage and gave me updates."
"... looks great thanks to the awesome team! They were so good with keeping me updated on the completion date and if it was being moved back they called me to ..." Read more
"... service was not great either as I had requested but received no updates, was told 3-4 days for repair and it took 3 weeks to get lousy work!" Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff is very professional and friendly. They go above and beyond to make sure they provide the best service.

My Experience

Likely to Recommend

Repair Quality

Excellent, friendly service.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so helpful. They took time to answer questions thoughtfully and thoroughly.

My Experience

The staff did an amazing job with the repairs and were very courteous.

My Experience

I couldn’t be happier about my experience with Gerber! Everything went smoothly and the staff was excellent! Caleb was awesome and kept me up to speed on the process!

My Experience

Very good job. Staff was very friendly, helpful, and professional.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

First of all, staff are excellent. they set you down and explain what they are going to do to your vehicle. While the vehicle is being worked on, they send emails to keep you up today. They contact you if they come across something unusual and need to put in a new part. Did I mention they are great? If not...they are great! I hope I don't have another problem soon, but if I do, this is where I will bring it.

Likely to Recommend

Would recommend it without a doubt.

Repair Quality

They appear to have corrected all that was wrong. I don't have any way to determine if the sensors are working as they should, but in the 2 days I have had the car back all appears to be OK. They were good people to work with. They kept me updated throughout the repairs taking place. They completed the repair a day ahead of what they had anticipated.

Customer Service

I don't believe I would have got a better repair facility if I would have researched all that were available. They kept me in the repair loop via email daily. Great company to do business with.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Not only was I completely satisfied with my repair I was in awe at the friendliness of all their employees. They made this difficult situation easier to deal with. This is a great company with GREAT employees! Thanks Gerber!!

Likely to Recommend

Repair Quality

They did a great job & had all parts before I took it in. Enterprise folks were wonderful too!! Thanks for all you did to help me!

Customer Service

All employees were helpful & made me feel like family!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was smooth and efficient. Jeff and Donna were friendly and helpful. Thank you for as good of an experience as it could be...

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I a.m. tell everyone

Repair Quality

They update every day days they call me. They tell me everything everything share very good.

Customer Service

Very good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Excellent job!! Wonderful customer service from Bonnie!!

Customer Service

Love Bonnie!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Easy to work with and kept us updated on the vehicle throughout the process

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work, thank you

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