Gerber Collision & Glass - Clarksville/Jack Miller

4.8 (160reviews)
96%
115 Jack Miller Blvd,  Clarksville,  TN  37042
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In operation 85 years.

Gerber Collision & Glass - Clarksville/Jack Miller Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (160)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as excellent, immaculate, and like new. Communication was a standout highlight, with many appreciating regular text updates throughout the repair process. Timeliness was another strong theme, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned improvement areas, including concerns about recycled parts usage, missed detailing items like tape removal, and isolated incidents involving vehicle condition upon return, as noted directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"Fantastic communication and the actual bodywork on my truck was impressive. Cant even tell a deer hit my truck. I will be recommending ..." Read more
"... recycled parts to fix my SUV. But other than that the repair looks immaculate. Loved it. And the fast speed in which repairs were made was ..." Read more
"Good customer service, fixed everything correctly and made sure to have to right parts"
"Great quality work with attention to detail and completed in a timely manner. Thank you, Gerber Collision Team!"
"... sensor replacements and related repairs. Either way, leaving a battery cable loose enough to come off is a serious safety issue. Whats most frustrating is that this could have been ..." Read more
"It was ready early and it helped me avoid buying a rental."
"My car looks brand new. The time frame was quoted two weeks abs was done in a week. My vehicle was also cleaned very well, which was ..." Read more
"Three days ahead of the promised completion date."
"... than that the repair looks immaculate. Loved it. And the fast speed in which repairs were made was amazing!" Read more
"To the weather in the snow apocalypse, it took longer to get parts in."
"I loved that through the whole process I was getting texts about the status of my vehicle and progress. I would've liked to be involved in the parts selection ..." Read more
"Every is incredibly professional and polite...I got weekly update texts which were super nice and kept me informed without me having to think about it and interrupt ..." Read more
"I really appreciated the constant communication and the upfront explanation of everything. The workmanship was excellent as well."
"Appreciate the timely updates and professionalism from the staff. 1010"
"Constant communication via text to keep me informed"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was professional and timely. I was kept in the loop at every step. The only thing a spot was overlooked on the driver side.

My Experience

Crystal was fantastic. She communicated throughout the process and even went above and beyond to find specific parts I wanted for my car

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did awesome,they kept me up dated the whole time they had my jeep

Likely to Recommend

Repair Quality

They were awesome kept me up dated the whole time, they had my Jeep they did a great job

Customer Service

Awesome

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have to say I was very taken by the kind of service I received. Everyone was very kind and had been working as a team. A special thank you to Krystal for performing a top notch service for me in every way. She went really above and beyond for me. I will pray the Lord will shower her with blessings. He does a mutch better job than I ever could. Thank you all Gerber and glas Team.

Likely to Recommend

Absolutely

Repair Quality

I am very much taken it is one of the best company. And the work is excellent. The costumer service outstanding

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly, Professional, Understanding, and Efficient. They did phenomenal work!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Excellent work and great staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything was great it and repaired to its pre crash condition.

Customer Service

Crystal was amazing in communicating throughout the process and giving us updates when she had them.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good service. The work was great my truck looks like new.

Likely to Recommend

Repair Quality

The repairs were done faster than expected. And with great quality.

Customer Service

Was treated great 👍

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

There was no signs of damage all repairs were completed. Mr.Pat and his team finished the job in a timely manner. Thanks for your service. J.Cleveland

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I will be bringing the Dodge Ram 2500, some things need to be readdressed. 1-Right front passenger door window doesn't close completely 2-Must slam door to close. 3-There's a rattle from under truck, seems to be in middle of the bottom of the cab area

Likely to Recommend

i have communicated with another gerber collision and they will be looking at my car now.

Repair Quality

i had to take my corolla back the bumper was falling off. well a couple days later it is falling off again.

Customer Service

i felt like i was being gas lit.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for everything..look like it came off the show room floor

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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