Caliber - Clarksville
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was totaled. Although they did not repair my car I was very satisfied with the service and the carry through on promises made to me
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The ladies up front are great! I still have a few minor issues with my Jeep that will be talked about on Tuesday 3 Sept. Nothing on the way my Jeep was looking. I have an issue with my rear wheel/brake drum when I put it in reverse.
Likely to Recommend - 1.5/5.0 -
I am concerned that this Collision Center told my adjuster my car was ready prior to telling me that it was not ready and they needed to order a new front bumper
Repair Quality - 4.0/5.0 -
Had to return car for front license plate bracket to be put back on.
Customer Service - 3.5/5.0 -
Received regular updates until I was told my car was unable to be sent out with the wrong bumper.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0 -
Unfortunately it wasn’t the best experience. If they could reimburse me some, then maybe that would help mend the problem. They offered me a rental for when I take car back, but I don’t need one since I now have an extra car.
Repair Quality - 3.5/5.0 -
There’s a spot that is rough on the edges, supposed to make an appointment to fix.
Customer Service - 3.0/5.0 -
The communication could have been better. I was told 5 days and it ended up being a week. I had to keep calling for an update because I needed to make sure I had a ride and a plan for my kids, but every time the time s
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Took forever
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I don’t have enough experience with this shop as I have never used it before
Repair Quality - 5.0/5.0 -
This is hard to tell so far as I have only had the vehicle back for 3 days now. Everything seems good so far and the car looks great
Customer Service - 5.0/5.0 -
Especially Monica
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A friend of mine saw the car right after I got it back and she said it looks like a new car. You folks did a beautiful job. Thanks!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
12 days to complete a scraped bumper and the work is still not complete.
Customer Service - 0.5/5.0 -
They never called me over the 12 days even though the completion date kept slipping. I had to call on the planned completion dates to find out the status of my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
They seem to be a bit disorganized
Repair Quality - 1.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The paint job was ok. Few dip dots and fuzz on paint job. Also, did not order correct side for headlight and after waiting for over a month...I took it without the new headlight.
Customer Service - 0.5/5.0 -
It was an absolute nightmare. A cosmetic job took a ridiculous amount of time due to adjuster not following up with insurance or me and forgetting the additional job I asked for TWICE...ended up without a headlight due to incompetence and not ordering the correct side. Very disappointed with this experience. Never spoke with manager as he did not answer call nor called back to express my dissatisfaction. I only spoke with adjuster, assistant and office receptionist. Your receptionist was nice and seemed to know the mess they had.
Returned Clean
My Experience - 5.0/5.0 -
Looks good so, far. I didn't get to check i closely. I had to take it to the mechanic for the gas leak. I'll look it over when they finish.