Caliber - Cleburne

4.8 (497reviews)
96%
282 S. Colonial Dr,  Cleburne,  TX  76033
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (497)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and repairs often exceeding expectations. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and willingness to go above and beyond were widely appreciated. A few customers noted minor issues such as misaligned parts, sensor problems, or incomplete repairs upon pickup, reflecting areas customers felt could be improved through stronger quality checks before vehicle return.
AI-Generated from reviews written in the last 12 months
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"... at Caliber in Cleburne!! The customer service was above and beyond anything I have EVER experienced!! Hopefully, I will not need to have auto body repair ..." Read more
"... her for 1.5 weeks before someone hit me. However, my car looks brand new again after Caliber Collision took care of my car. My Atlas drives the exact same, looks ..." Read more
"Completely unprofessional. Technician connected parking sensors before disconnecting battery or allowing time for ..." Read more
"... seamless the whole process was. I was updated daily and the work was completed much quicker than originally anticipated. I felt valued as a customer and will gladly refer ..." Read more
"... repairs to my car were made in a timely manner; they completed the work faster than anticipated. My car looked brand new, and I appreciate the attention to detail they ..." Read more
"Everyone was very kind and courteous. They even had my car ready almost two weeks earlier than estimated and it looks fabulous!!"
"The work was done well, but communication and your ETA on repairs was off by more than 12 days. It ended up costing me quite a bit of money on my ..." Read more
"... service, kept me updated throughout the process. Dropped my truck off on Monday afternoon and truck was done by Friday afternoon. Not to mention the work that ..." Read more
"Communication was amazing and the process was organized and straight forward . We are super glad our insurance ..." Read more
"The repairs look amazing!! But the communication was really outstanding!! Once of my favorite things about working with Caliber Collision."
"Excellent communication, quality workmanship & timely completion!"
"Was not notified to come pick up the car which caused an additional 2 days worth of rental expenses."
"The work was done well, but communication and your ETA on repairs was off by more than 12 days. It ended up costing me quite a bit of money ..." Read more

My Experience

Work we completed timely and I was kept up to date on the progress. When I pick my truck up it was clean and all work was completed including some additional that I had asked. Great work and great team. Thanks

My Experience

Fender gap at hood, door do not line up. Driver mirror housing cracked, fresh new dings in body L and R and hood. Windshield gasket broken, and pin strip.blemishes on pas fender. Unsatisfactory repairs, looks more like rush job. Communication was poor.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Chloe ,Megan and the car repair team were excellent. They were very knowledgeable and courteous and my car looks brand new. I have never used calibers before but I definitely would again and I will recommend them to anyone needing car repair .

Likely to Recommend

I certainly would

Repair Quality

I am very pleased with my car and the whole crew. Would use again.

Customer Service

Very good especially Chloe and megan

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a great job

Customer Service

Good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It looks great!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Went above and beyond in repairs. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

100/100, HIGHLY recommend Ms. Chloe and her team.

Repair Quality

The entire staff at Caliber was friendly, knowlegable and very quick to update me on the status of my vehicle. The turn around time was actually a few days faster than anticipated... 10/10 recommend..

Customer Service

Ms. Chloe was the best to work with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Y’all did awesome work with a really quick turnaround. Chole was very helpful and kind every time I spoke with her. I will definitely refer my friends.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Caliber collision center repair shop in Cleburne Tx did very good job on my car and very timely manner and district manager help me get my car on his day off. I am very happy with Caliber collision center. Thank you very much.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really appreciated the communication and the professionalism as well. I will definitely refer others and if needed will be back myself. Mike is a keeper!!!

My Experience

They went above and beyond and was so nice the whole way through me bringing my car in and making sure I liked the work that was done. Thank you all so much

My Experience

Irma MARRERO

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very impressed with how well we were treated. Everyone was very helpful & knowledgeable! We received constant communication on the status of the repairs as well. Thank you for your services 😊!

Likely to Recommend

Repair Quality

We had a wonderful experience with everyone helping us through the repair process! I would recommend Caliber Collision with their friendly & knowledgeable staff! Thank you so much for getting me back on the road 😊!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much. They did a great job and very good communication throughout the process. I am very happy with my car.

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