Caliber - Cleburne

4.8 (534reviews)
97%
282 S. Colonial Dr,  Cleburne,  TX  76033

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (534)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new and exceeding expectations. Timeliness was a standout strength, as numerous customers noted their vehicles were completed earlier than originally estimated. Customer service was widely celebrated, with reviewers emphasizing professionalism, friendliness, and a team that went above and beyond. A few customers noted areas for improvement directly from their experiences, including occasional sensor or mechanical issues post-repair, minor paint mismatches, and isolated communication gaps, but these were far outweighed by the overwhelmingly positive feedback received.
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"... happier with my experience at Caliber in Cleburne!! The customer service was above and beyond anything I have EVER experienced!! Hopefully, I will not need to have auto body repair ..." Read more
"The team at this location blew away! Wow! They all went above and beyond insuring that I was taken care of and my car was completed quickly and made the process ..." Read more
"Excellent Customer Service & the repairs made the damaged section look brand new. They worked well with my insurance company as well ..." Read more
"... the whole process was. I was updated daily and the work was completed much quicker than originally anticipated. I felt valued as a customer and will gladly refer ..." Read more
"They kept me very well informed they completed my vehicle early and did an amazing job"
"The repairs to my car were made in a timely manner; they completed the work faster than anticipated. My car looked brand new, and I appreciate the attention ..." Read more
"... service, kept me updated throughout the process. Dropped my truck off on Monday afternoon and truck was done by Friday afternoon. Not to mention the work that was done ..." Read more
"The work was done well, but communication and your ETA on repairs was off by more than 12 days. It ended up costing me quite a bit of money on my ..." Read more
"The repairs look amazing!! But the communication was really outstanding!! Once of my favorite things about working with Caliber ..." Read more
"... appreciate the attention to detail they provided. I received consistent updates on the progress of the repairs. Kudos to all involved!" Read more
"Communication was amazing and the process was organized and straight forward . We are super glad our insurance ..." Read more
"They kept me 100% formed of every single thing. There is an update nearly every day."
"I was updated daily which was not expected but greatly appreciated!"

My Experience

My car looks like new they were courteous My car has a special paint but they matched it even though my car is ten years old I will recommend this company they did a great job

My Experience

Well to start off with communication was very lacking. Was charged for additional services without being consulted first. Took longer than quoted. Was told it was complete and being QC’d via text then next text said it was almost complete. When they finally said it would be ready and we got there it still needed to be washed so we had to wait.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Cody kept us up to date. Treated us like family

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Repair Quality

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My Experience

The bumper was not put on straight.

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Repair Quality

Front bumper is not straight

Customer Service

Front bumper is not straight!

Returned Clean

My Experience

The staff was friendly, the assistance with the rental was successful, and the repair along with the paperwork was quick and efficient. Very pleased with the bodywork. Thank you, Caliber.

My Experience

My repair was quick- I appreciated the way Caliber and the insurance company communicated and took care of the extra charges needed for the repair. My car looks great. Thank you!

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My Experience

Its took awhile but yal explained why what was going on. I like messing plus website for the info. Did a great job on my buick . Thanks

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Repair Quality

Yal did great job on the car.

Customer Service

Excellent communication

Returned Clean

My Experience

My Experience

Quick and transparent.

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My Experience

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My Experience

Chloe was very professional she explained everything that they were going to do. They got my car fixed in such excellent time. The repair was beautifully done. Check in/out was real simple, the ladies that helped me were very nice . Job well done!!

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I would definitely recommend.

Repair Quality

The repair was done very well and in excellent time.

Customer Service

Customer service was excellent. Everyone was very professional and friendly.

Returned Clean

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Customer Service

My Experience

It was a pleasure working with Anthony. I appreciate the courtesy and friendliness of his team.

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Returned Clean

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My Experience

The front bumper paint that was being fixed doesn’t match to the body paint. I can provide a pictures.