Caliber - Clermont

4.8 (4,546reviews)
96%
17649 US Hwy 27,  Clermont,  FL  34715

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,546)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many noting their vehicles look brand new after repairs. The shop excels in communication, providing daily text updates and keeping customers informed throughout the repair process. Staff members are frequently described as professional, friendly, and knowledgeable, going above and beyond to ensure customer satisfaction. Timeliness is a strong point, with many repairs completed ahead of schedule. The convenience of rental car coordination and thorough vehicle cleaning upon return are additional highlights. While most experiences are overwhelmingly positive, some customers noted minor issues with cleanliness details and occasional communication gaps during staff transitions.
Select to learn more
"My car looks brand new again thanks to Caliber. You did a 100% professional job on my vehicle. I hope and pray I don't ever have another accident, ..." Read more
"Unbelievable job on repair! My pilot looks like brand new! I am not one to give perfect ratings but ..." Read more
"Caliber did a fantastic job on repairing my car. Everything was done to perfection including interior ..." Read more
"Excellent repair. Cant even tell that there was anything that happened. Car is like new. Fast professional ..." Read more
"This company delivered outstanding service from start to finish. Their attention to detail details, professionalism, ..." Read more
"... enjoyable considering the situation which I encountered. The work was completed ahead of schedule & the results made my car look new once more. Thank ..." Read more
"Repair looks perfect and completed ahead of original estimate. Im very impressed and my next door neighbor told ..." Read more
"I was able to get my car a day early,.. I was grateful because I was unable to pick up ..." Read more
"Car was ready 10 days earlier than estimated."
"... was super helpful and explained everything clearly. The work was completed ahead of schedule." Read more
"After being involved in a fender bender, Caliber was excellent with their communication, letting me know what the process would be, how long ..." Read more
"... informative, fast to repair, fair, kind and knowledgeable! They texted me every other day to give me an update to the progress of my repair. When I picked ..." Read more
"I was constantly informed as to the progress of my vehicle. Through the caliber app that was set up ..." Read more
"Caliber Collision has been amazing to work with. I was never left wondering what was going on with my vehicle, there was constant communication ..." Read more
"We had updates every day, which we really appreciated."

My Experience

Mary and Mike are great. They made the process smooth and easy. I do have one concern about the handle on my truck bed. Its not flush like it used to be. However they both insured me that all things are under warranty. That makes us feel good, knowing you support and back up your work. Thank ypu so much!!

My Experience

Well, to begin with Mary was a pleasure to work with. She’s a real treasure for your business. Along those lines, I would like to say that Mike was extremely clear in all his communications both in person and following up with my status so that I had a clear picture of when my rental was gonna be able to be returned back The car looks amazing and I have a great confidence in your company and the quality of work that was done. And that’s a great feeling. The turnaround time was above and beyond expectations and that’s a big deal

My Experience

Jason was extremely professional, knowledgeable and proud of his work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional. He was in contact with me and reported regularly. Thank you

Likely to Recommend

Repair Quality

Tim kept me informed about the progress with my car

Customer Service

From the time I brought my car in to the day I picked it up I felt safe and comfortable

Returned Clean

My Experience

Excellent repair completed as advertised.

Likely to Recommend

Repair Quality

Great job, completely satisfied.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team is amazing especially

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They took very good care of me and the repair looked great. Communication was also on point.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They always do a good job

Customer Service

Returned Clean

My Experience

We were very pleased with everything at Caliber the ease at which it was handled and also the curtesy extended by both Jason and Mary! A job well done!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very helpful and courteous from the reception to the service advisor, Timothy Maunder.He explained everything to me and the approximate time line my vehicle would be ready. Very professional.

My Experience

I had a great experience with caliber collision. They were extremely professional. I really appreciated being kept in the loop and updated via text the entire nothing but great things to say. I will definitely recommend. Thanks guys. Great job

Likely to Recommend

Repair Quality

Jason was awesome!! Thank you!

Customer Service

Returned Clean

My Experience

Jason was fabulous to work with! He gave us a very informed estimate, kept me updated through the process and followed up on a question I had at the end. I felt like my car was in good care and the repair work was done very well. Thank you for making a hard experience much easier to bear!

Likely to Recommend

Repair Quality

Customer Service

Jason was great to work with, kept us informed, and everything was done in a timely manner!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great service and customer care

My Experience

Tim made the experience seamless and stress free. He had great communication with me, and the repair turned out amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication from the two "front of house" staff, Tim and Mary, was beyond superior.