Caliber - Clermont

4.8 (4,596reviews)
96%
17649 US Hwy 27,  Clermont,  FL  34715

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,596)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will actually go out of my way to make sure no one I know uses this place.

Repair Quality

Considering you damaged the inside of my car in MULTIPLE areas when you were only supposed to be inside of it to clean it and drive it, you caused more grief than relief.

Customer Service

Customer service at this location is non existent. Blaming the customer is outrageous and should never happen, yet it happened to myself and I witnessed it happening to another individual in the lobby while I was there. Being downright rude is unnecessary, especially when you were only chosen because you are listed as a preferred place by the insurance company. Hopefully you won't be listed as one much longer as more people should be aware of your practices. I wish I could have given this a 0. You really need to send Scott to customer service training or fire him. I never feel like way towards people but the way he spoke to myself and another customer that I do not personally know, was outrageous.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast service. Great work. And kept me informed. Great job !!!

My Experience

Great service nice poeple

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Loved the communication by texting. Loved the ease of the check in process. Everyone was very friendly. The car looked absolutely amazing. They did an excellent job. Very professional and would definitely recommend to others. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communicate could of been better. Especially when the car was done. I was the primary contact and heard nothing about it being done until I heard something from rent car company to return the car that day. Beside that they did a good job on the car.

Likely to Recommend

Repair Quality

Customer Service

Scott who was my rep I was in contact with through out the process was very accommodating and helpful. He has a great personality and truly cares about his clients leaving happier than when they walked in.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your team is excellent with keeping me posted, answering questions and completing the job in an efficient manner. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean