Caliber - Clinton

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would recommend this one and tell them they want Charles because they will the Amazing Service

Repair Quality - 5.0/5.0 -

Shout out to Charles he was the one that was assigned to Myself and My car Charles kept Me in the loop with what's going on with car when I inquired about the progress and he was Always very Professional Speaking and Always had a Smile 😊. Thanks Again Charles for providing Myself Excellent Service 🌹

Customer Service - 5.0/5.0 -

All Thanks to Charles 🙂

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The personnel were very professional, they answered all my question. I would recommend them to my friends.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Staff were professionals and everyone was very kind and polite and I was very happy for the job they done repairing my car.

Customer Service - 5.0/5.0 -

The staff members were very professional and very kind I'm very happy for the work they have done to repair my car.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Team from beginning to end very professional and informative. Awesome job and experience. Would gladly recommend. Totally satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent office service including appraiser. Awesome body repair. Would recommend.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Staff communicated well. We’re very friendly and attentive

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I am consistently satisfied with the services at CALIBER COLLISION, which is my preferred shop in Clinton, MD, located on Old Alexander Ferry Road. Mr. Charles and Bria were exceptional. I highly recommend that you will be satisfied, as I always am.

Likely to Recommend - 5.0/5.0 -

I highly recommend Calibar Collision, especially the friendly team at the one on Old Alexandria Ferry Road in Clinton, MD.

Repair Quality - 5.0/5.0 -

The repair quality of my vehicle was excellent.

Customer Service - 5.0/5.0 -

The service was excellent. I am pleased with the work done on my vehicle.

My Experience - 5.0/5.0 -

Charles was very professional and he kept me updated with the repairs on my car, along with the automatic daily text. I was about to view my before turning in my rental and finalizing by repairs. Thank you Caliber Collision for a great experience.

Likely to Recommend - 5.0/5.0 -

I would recommend it to anyone in need of a repair

Repair Quality - 5.0/5.0 -

Very much satisfied

Customer Service - 5.0/5.0 -

Charles kept me updated by calling every few days alongside the daily text.

Returned Clean

My Experience - 5.0/5.0 -

My experience was awesome as usual, Ty definitely kept me updated of the entire process of getting me back on the road with my Jeep!! Again, thank you sooo much Ty♥️

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Ty my Service Manager was outstanding awesome kept me abreast of steps of getting my Jeep back satisfactory and he did an excellent job!! Your staff and is awesome as well!! Caliber in Clinton is Amazing!!110%…

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0 -

Unless this is done right and I am being generous with a 5. I don't think I would.

Repair Quality - 3.0/5.0 -

The clear coating is more like semigloss vs gloss.Also the surface of the coating does not have a smooth reflection. There are also some spots or brown spots on the roof area above the driver side door. The left rocker panel on driver's side has a buckle not even until it gets to rear door. Also car smelled of strong paint order for a few days. I called the business day after and explained and the rep said to bring it in on the following week, Monday and talk with a manager. I brought it in and got a little push back but he did take it back to show the painting person. He came back in about 10 minutes and said to bring it back the following Monday. I didn't get an appointment but unfortunately I had an emergency and couldn't bring it in that day. I need to get this resolved ASAP. Can someone call me to setup an appointment please. I should not be able to tell my vehicle had been repaired.

Customer Service - 3.0/5.0 -

I feel there should have been a followup call. To check on a next available day to bring it in. It seems the job was rushed because I should not have experienced the cabin paint smell which gave me a headache by the time I drove home and the marks above the door frame should have not been there. Also the service repair was not correctly filled out. I had to point this out. They had listed repairs done to the drivers side LT and on RT passenger side of the vehicle. This information would probably show on Carfax and would reduce my resale. The did correct this but it should not have happened in the first place. Just a note: A few years ago I had my Toyota hit by a bus on the left driver's side. Damage was left fender, mirror and left tire mag wheel. I had taken it to a Caliber Collision near my Job in Laurel or Columbia md. When I picked up my car I could not tell it was in an accident. Paint job was superb. No paint smell inside of car. All damaged body parts were repaired and I tried to see there was a paint match issue but I could not. Clear coat like factory. The service manager greeted me and explained everything. This was the level of repair I was expecting. I thought about calling my insurance company to see if I could take my car to a Lexus authorized body shop but I would like to give your shop a chance to get it right.

My Experience - 5.0/5.0 -

Job well done. Thank you for even taking care of the missed spot without hesitation.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

See my Google review

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything was amazing, customer service, expedience of repair and end quality

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You did a good job.

Customer Service - 5.0/5.0 -

Very professionals

My Experience - 5.0/5.0 -

Well done.! Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0