Caliber - Clinton
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I used this shop before and I already recommend to my friends.
Repair Quality - 5.0/5.0 -
Very friendly, professional and kind.
Customer Service - 5.0/5.0 -
Answered all the questions I asked.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied 👍🏿
Likely to Recommend - 5.0/5.0 -
👍🏿👍🏿👍🏿
Repair Quality - 5.0/5.0 -
👍🏿👍🏿👍🏿
Customer Service - 5.0/5.0 -
👍🏿👍🏿👍🏿👍🏿
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the service I received here. Everyone was so nice and professional. I got my car back when they said I would get back in perfect condition. I was very pleased
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
They told me that my vehicle would be ready within a week and it took almost 3 weeks and I had to pay for a rental out of my pocket and when I called they give me all these excuses
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was really pleased with the repair job that was done. The gentleman that completed the work kept me updated on the process along the way and I greatly appreciated that. When I picked up my vehicle it was nice and clean which was the icing on the cakes! It was a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was not pleased at all with this experience. When I dropped my car off, there were no sensor issues and no warning lights on my dashboard. When I picked my car up, I was told the calibration was complete and that everything was fine. However, as soon as I got into the vehicle, the ICS malfunction indicator was on. When I brought this to the technician’s attention, he acted as if the issue had not been there before and said he would have someone “take another look” and recalibrate the car. While sitting in the waiting room, I could clearly hear him on the phone asking someone to explain what each error code meant. Shortly after that, they told me the problem was an error coming from the front brake system, as if this issue had nothing to do with their work. What made this situation worse was the way they treated me—as if I didn’t understand what was happening with my own vehicle. The lack of accountability and professionalism was unacceptable. This entire situation felt careless and disorganized. Total nonsense. I would not recommend this place to anyone.
Customer Service - 0.5/5.0 -
I was not pleased at all with this experience. When I dropped my car off, there were no sensor issues and no warning lights on my dashboard. When I picked my car up, I was told the calibration was complete and that everything was fine. However, as soon as I got into the vehicle, the ICS malfunction indicator was on. When I brought this to the technician’s attention, he acted as if the issue had not been there before and said he would have someone “take another look” and recalibrate the car. While sitting in the waiting room, I could clearly hear him on the phone asking someone to explain what each error code meant. Shortly after that, they told me the problem was an error coming from the front brake system, as if this issue had nothing to do with their work. What made this situation worse was the way they treated me—as if I didn’t understand what was happening with my own vehicle. The lack of accountability and professionalism was unacceptable. This entire situation felt careless and disorganized. Total nonsense. I would not recommend this place to anyone.
My Experience - 5.0/5.0 -
The experience was great and the technician did a amazing job with the vehicle. Customer service was wonderful and the technician explained all details form start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for getting me back on the road. Amazing work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and timely!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was excellent and the staff was friendly and professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was amazing. Everyone was so helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was welcoming and listened to my concerns surrounding the repair of my vehicle. They were courteous and the repairs appear to be successfully completed. My car was returned repaired and freshly washed. The staff were again, professional and humorous. Overall, I had a great experience with the repair process. I was informed every step of the way and repairs were completed timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was returned, repaired and freshly washed and vacuumed. The staff was professional with good humor. I would recommend the services. It is also a plus to have a lifetime guarantee on the parts and labor.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Praying the dealer doesn't tell me they have caused thousands in damage which they will here from my attorney.
Repair Quality - 0.5/5.0 -
My car has issues since I picked it up 12/24 door doesn't open correctly and my brake light system alert is flashing on my screen showing the emergency brake wasn't disengaged when they moved my car which now has to go to the dealership to find out what Caliber collision did to my car.
Customer Service - 0.5/5.0 -
My car was clean when I dropped it off and dirty with marks on the passenger side of the car which they attempted to clean after I brought it to their attention
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Consistent good work by extremely competent, professional and courteous personnel. My “Lil Sally” looks great! Caliber will always be my go-to for quality customer service and the meticulous care the give my Sally. Thank you!
My Experience - 0.0/5.0 -
Front bottom light is not on when I start the car
My Experience - 5.0/5.0 -
I am very pleased with the service I received, Charles was very excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great, I’m very satisfied