Caliber - Clinton

4.8 (5,198reviews)
97%
6715 Old Alexandria Ferry Road,  Clinton,  MD  20735

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,198)

My Experience

Consistent good work by extremely competent, professional and courteous personnel. My “Lil Sally” looks great! Caliber will always be my go-to for quality customer service and the meticulous care the give my Sally. Thank you!

My Experience

Front bottom light is not on when I start the car

My Experience

I am very pleased with the service I received, Charles was very excellent.

Likely to Recommend

Repair Quality

Everything looks great, I’m very satisfied

Customer Service

Returned Clean

My Experience

I have been to this location several times and they always deliver impeccable service. Tye was professional and friendly. I was kept informed everyday of the progress of the repair. Everyone I encountered from the front desk staff to the person assigned to my vehicle (Tye) was amazing. That’s why I come to this location every time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were great and very helpful. My Nissan was completed two days ahead of the scheduled time. I was pleased with their performance.

Likely to Recommend

Repair Quality

Great service

Customer Service

My Experience

Very knowledgeable and friendly mechanic Thank you

Likely to Recommend

Repair Quality

The staff was great, very knowledgeable, friendly and very professional. The manager was great and so was my personal tec. Charles was great. Thx team

Customer Service

Returned Clean

My Experience

If they provide the Good Customer Service and Quality work like they proformed in my vehicle they should always Have Happy Customers😊like Me

Likely to Recommend

I will tell them to ask for Charles

Repair Quality

Good Customer Service Charles kept Me informed on the Progress of My vehicle

Customer Service

Shout out to Charles 😀

Returned Clean

Likely to Recommend

Repair Quality

Fast and efficient. Customer service was excellent. Thank you!

Customer Service

Fast and efficient. Customer service was excellent. Thank you!

Returned Clean

Likely to Recommend

Repair Quality

Mr. Rick Hill & Charles Brunson were very professional. Love their customer service and they were very helpful with my situation.

Customer Service

Returned Clean

Likely to Recommend

Will not recommend

Repair Quality

It took 2 months to service my vehicle. Ordered hood for car at least 4 times. Damaged each time. However they still used the same company repeatedly, go figure. Will not select this place again. 2 months is ridiculous. Always had an excuse whenever I called for an update. Not pleased at all. Will NOT recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and personable

Customer Service

Same

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The time away from my vehicle was a lengthy process. (however) When I got my car back, I was pleasantly pleased. Caliber Collision never disappoints!

My Experience

My service team was amazing and kept me updated on my cars repair status. Great customer service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kevin made the repair process very easy. When we dropped the car off he explained the process and time it would take to finish. Not only did he keep us informed he was spot on for the time it would take! He kept us informed of the status throughout the process. It’s rare these days to have someone PERSONALLY keep you informed on the status of a repair job. Kevin provided EXCELLENT and EXEMPLARY Customer Service!

Likely to Recommend

Repair Quality

Customer Service

10 is not enough for the exceptional customer service provided by Kevin.

Likely to Recommend

good service

Repair Quality

Good work 👏 very professional

Customer Service

finished ✅️ on time

Returned Clean

Likely to Recommend

Repair Quality

Everything was extremely excellent!!

Customer Service