Caliber - Clinton
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
After hearing my frustration, the young lady, Essence at Caliber went above and beyond to make sure I was satisfied, therefore, I rate her 10. Other than that, this experience was totally unpleasurable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Overall great. Really like the customer service, staff was excellent. Small details like trash left in the truck bed were not a big deal but not a perfect 10.
Repair Quality - 5.0/5.0 -
Very good experience overall.
Customer Service - 5.0/5.0 -
Very nice, professional staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the workmanship that was provided in the repair of my vehicle. The work was done in a couple of days and the associates kept informed of status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the professionalism of your staff. They were very patient and thoroughly explain the procedure of what was to be expected. Thank you Miss Essence and Mr. Barry.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish they kept me in the loop every step on the way and I greatly appreciated that.
My Experience - 5.0/5.0 -
I was impressed with the fast, professional service. I did not think it would only take two days for repairs. I was surprised with the fast turn around and quality work. The staff was friendly and organized. Everything was ready from the beginning to the end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love the down to Earth customer service. Didn't seem like it was just a job to them.
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the constant telephone updates on the repair status. Just a comment on the building signage. Take Pohanka's name off of the exterior signs it's very confusing to see Pohanka and Geico name on the exterior and then enter the facility and see Collison's name everywhere on the inside. Makes you wonder if you're at the right location
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
A small area was not painted on the back passenger door.. Its an obvious area
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I came to pick up my car, and 10 min after picking it up I noticed my back up camera still was broken. The screen was still completely black after putting it in reverse after your company had it for almost two weeks. Very aggravating and disappointing. Especially after having to week work early and now have to leave work early again just to bring my car back to get this repaired!
My Experience - 5.0/5.0 -
The overall ease support that I received was exceptional. The connection to the rental car company was great. I save a tremendous amount of time with this feature. They turned my car in for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done well and quick
Customer Service - 5.0/5.0 -
All were very polite and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looked newer than the day we bought this brand new car from a FORD dealership.