Caliber - Coeur D Alene

4.8 (1,698reviews)
97%
280 W. Kathleen Ave,  Coeur D Alene,  ID  83815

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,698)

My Experience

Working with folks at Caliber Collision was indeed a pleasure! John Tittel, the Service Advisor, was extremely cordial and helpful the day we arrived with the car. He made me feel very comfortable with the process and keeping me updated each day our car was there. The women at the desk were also very cordial and helpful. Our car looked like a brand new car when I picked it up. At this point I could not be more pleased with the service we received and the folks at Caliber Collision. Thank you all so very much!

Likely to Recommend

We were completely satisfied and very impressed by the way we were treated and kept informed each day of the status of the repairs!

Repair Quality

My car looked like a brand new car! It was cleaned and I was so pleased in picking it up! Everything that was discussed appears to have been addressed and I have found nothing negative to report.

Customer Service

Caliber Collision was very helpful and cordial, making the whole experience much less stressful!! Thank you!

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Customer Service

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Returned Clean

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Customer Service

Nice job! Very friendly and knowledgeable.

My Experience

Quick service and great communication

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Repair Quality

Customer Service

Super nice and very communicative

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Customer Service

My Experience

Work done quickly and great at communicating. Had a small paint chip when they reinstalled window- I wouldn't have even noticed if they didn't show me. They took it back in and fixed it right away.

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Repair Quality

Staff was very professional and vehicle came back with all repairs made and systems working properly.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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My Experience

Sean Johnson did an excellent job handling and managing repair process with our Hyundai Kona.

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Repair Quality

Sean Johnson provided excellent service handling and managing repairs to our Hyundai Kona

Customer Service

Sean Johnson provided excellent service handling and managing repairs to our Hyundai Kona

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Repair Quality

john and team were great to work with again

Customer Service

Returned Clean

My Experience

My shock was blown out in the accident never was fixed. My jeep has an awful vibration now. They wrote on my doors with pink something and it’s still there. New tie rod? Is chewed up like they didn’t use the right tool/wrench?

Likely to Recommend

Never

Customer Service

Awful

Returned Clean

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Repair Quality

Customer Service

Caliber collision was very professional, they kept me in the loop on when my repair would be complete and they finished ahead of time. They walked out to my car with me and pointed out everything that was done. I was very pleased with the results. I hope I will not have to use them again, but if I do need repair I will definitely bring my car to them for Service

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Customer Service

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Returned Clean

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Again, I would come back to caliber based off the experience and work that you guys did for me

Repair Quality

John at the location that handled my claim was excellent. The work was done well and to my expectations. If I ever had a need for bodywork again, I would come to caliber.

Customer Service

Every time I called, I got taken care of. When I noticed that there was a small spot that needed buffing, they took care of it and I got my truck back looking better than it did when I dropped it off.

Returned Clean

My Experience

Thank you for making my car look new again. The repair looks great!

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Repair Quality

Excellent job

Customer Service

Returned Clean

My Experience

Looks beautiful... thanks

My Experience

Tje Explorer looks like the accident never happened. Thank You very much

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Repair Quality

Customer Service

Work was expertly done. I do have question with tire ballance or alignment. But unless way off will deal with local Les Schwab.