Caliber - Colorado Springs - N Murray

4.9 (2,671reviews)
97%
775 N. Murray Blvd.,  Colorado Springs,  CO  80915
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In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (2,671)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text, email, and phone updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many repairs were completed ahead of schedule, sometimes by a week or more. Staff professionalism, friendliness, and helpfulness were repeatedly commended. A small number of customers noted concerns around repair quality issues such as mismatched tires and incomplete work, and one customer raised a serious concern about personal belongings being taken from their vehicle. These improvement points reflect direct customer feedback and highlight areas the shop may wish to address.
AI-Generated from reviews written in the last 12 months
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"... like getting my vehicle back to me was a priority. Came back amazing. Everyone in this process felt like they worked hard to help me out every step of the way, ..." Read more
"... performed. The work was completed ahead of schedule and looks perfect. Everything looks the way it did when my vehicle was purchased." Read more
"I have always been extremely satisfied with the quality of repair provided by Caliber."
"They do outstanding work, my truck looks brand new!"
"... vehicle repaired after an accident and both times the service and body work done have been impeccable. Highly recommend" Read more
"They finished the work on my truck a week in advance so nice to get my truck early."
"You all were amazing. You finished my vehicle a week earlier then you quoted. And you returned my car like it just came off the ..." Read more
"... was professional, proficient, & friendly. They were extraordinary at completing the repair in minimal time. I absolutely will refer friends & co workers." Read more
"... date on the progress of the repair work regularly. They finished a week before the scheduled date. This was due to a request from us because we had ..." Read more
"It was a few days late"
"Communication was the best part about this process. I was constantly kept in the loop when things were happening, where my vehicle was at, what part of the process ..." Read more
"Consistent, clear, and timely updates. Very satisfied. I felt very valued being kept so updated and they ..." Read more
"... before the actual day that it went to paint. There was no follow up in between to notify or explain the delays." Read more
"The communication was clear and transparent from beginning to end God for bed. I ever have to be in this kind of situation ..." Read more
"Working with Caliber Collision was a great experience. They kept me informed almost everyday about the status of my car. Only took 1 week to finish all the repairs ..." Read more

My Experience

Thank you to everyone. The service was fast and efficient! The staff was absolutely amazing and super friendly! Made my experience comfortable and they kept me informed! Great job team!! 10/10⭐⭐⭐⭐⭐

My Experience

They did a fantastic job! Alisa was great to work with and kept me informed during the entire process. I definitely recommend them!

My Experience

I’m 84 years old and have a lifetime’s experience with body shops. For my money nobody does higher quality body work than Caliber Collision at 775 N. Murray Blvd. In Colorado Springs, Colorado. Thank You Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Body panels fit perfectly and paint match is spot on.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I did have a choice on who to take my car to. I chose Caliber because I've used them before and everything went so smoothly. They are professional and timely.

Likely to Recommend

If you want it done right and in a timely manner caliber is the way to go

Repair Quality

I've used Caliber one other time and you guys were great. I had a choice of who to go to this time and they're was no question that I'd pick caliber. Everyone is always very professional. I was kept informed of the progress. The car rental and drop off was easy. My car was returned to me cleaner than when I left it.

Customer Service

Everyone was great. Very efficient

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Calibur has great customer service. They kept me informed of the repair process through out my repair. I was also pleased the repair completed successfully ahead of schedule.

My Experience

This is the second time using caliber collision and it is the same as the first. The service that is provided is second to none. The staff is completely professional, finished body work is outstanding. Their services are very comprehensive and top notch.

Likely to Recommend

Repair Quality

Excellent service and timely repairs. Very professional and comprehensive from start to finish. No room for improvement, these guys were outstanding.

Customer Service

All members were courteous and respectful. Very knowledgeable in all aspects.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service❗❗

Likely to Recommend

100%

Repair Quality

Customer Service

Great service, professional people, and efficient process❗❗

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

You did a great job! Thank you.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We were kept up to date on the progress of the repair work regularly. They finished a week before the scheduled date. This was due to a request from us because we had family flying in for a visit. We very much appreciate the thoughtfulness they extended to us in this matter.

Likely to Recommend

Repair Quality

Customer Service

Your team went up & above to finish the job. They considered our request to get the job done before our family flew in for a visit. This really ment a lot to us & we are thankful for their consideration.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car looks perfect after the hail damage was fixed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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