Caliber - Colorado Springs - N Murray

4.8 (2,688reviews)
97%
775 N. Murray Blvd.,  Colorado Springs,  CO  80915
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (2,688)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text, email, and phone updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many repairs were completed ahead of schedule, sometimes by a week or more. Staff professionalism, friendliness, and helpfulness were repeatedly commended. A small number of customers noted concerns around repair quality issues such as mismatched tires and incomplete work, and one customer raised a serious concern about personal belongings being taken from their vehicle. These improvement points reflect direct customer feedback and highlight areas the shop may wish to address.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... like getting my vehicle back to me was a priority. Came back amazing. Everyone in this process felt like they worked hard to help me out every step of the way, ..." Read more
"... performed. The work was completed ahead of schedule and looks perfect. Everything looks the way it did when my vehicle was purchased." Read more
"I have always been extremely satisfied with the quality of repair provided by Caliber."
"They do outstanding work, my truck looks brand new!"
"... vehicle repaired after an accident and both times the service and body work done have been impeccable. Highly recommend" Read more
"They finished the work on my truck a week in advance so nice to get my truck early."
"You all were amazing. You finished my vehicle a week earlier then you quoted. And you returned my car like it just came off the ..." Read more
"... was professional, proficient, & friendly. They were extraordinary at completing the repair in minimal time. I absolutely will refer friends & co workers." Read more
"... date on the progress of the repair work regularly. They finished a week before the scheduled date. This was due to a request from us because we had ..." Read more
"It was a few days late"
"Communication was the best part about this process. I was constantly kept in the loop when things were happening, where my vehicle was at, what part of the process ..." Read more
"Consistent, clear, and timely updates. Very satisfied. I felt very valued being kept so updated and they ..." Read more
"... before the actual day that it went to paint. There was no follow up in between to notify or explain the delays." Read more
"The communication was clear and transparent from beginning to end God for bed. I ever have to be in this kind of situation ..." Read more
"Working with Caliber Collision was a great experience. They kept me informed almost everyday about the status of my car. Only took 1 week to finish all the repairs ..." Read more

My Experience

Service was great and communication was also great, Definitely would get work done here again! Thank you so much

My Experience

They kept me informed on the progress & Nick was professional & pleasant to work with.

My Experience

Your staff provided wonderful customer service. I really appreciate it. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Great customer service!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The intro to services was good and updates were better than USAA provided. Caliber was better after I contacted them for updates. They completed the work a week early.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Overall I was satisfied with the quality of work the only thing was it took longer than expected due to wrong parts but i understand things happen:)

Likely to Recommend

Repair Quality

Super quick. Helped when I asked questions. Good work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you to everyone. The service was fast and efficient! The staff was absolutely amazing and super friendly! Made my experience comfortable and they kept me informed! Great job team!! 10/10⭐⭐⭐⭐⭐

Likely to Recommend

Repair Quality

Fast service!! And the staff was amazing!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything I asked for was completed exactly as desired

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The communication on the stages of repairs was exemplary. From the moment we got the estimate until the work was complete everyone involved was extremely professional and knowledgeable. Our vehicle looks perfect. Thank you so much.

Likely to Recommend

It's nice being so well taken care of and the work was exceptional

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My vehicle was returned to me in a much better condition than before. The Caliber Collision team did an awesome job getting my vehicle back to how it used to look!

My Experience

They did a fantastic job! Alisa was great to work with and kept me informed during the entire process. I definitely recommend them!

Likely to Recommend

Repair Quality

Customer Service

Alisa was absolutely awesome. Great communication through out.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 2,688

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Colorado Springs  |  80915