Caliber - Colorado Springs - South

4.8 (4,203reviews)
96%
98 North Academy Blvd.,  Colorado Springs,  CO  80909
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (4,203)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a standout strength, as many repairs were completed ahead of schedule. Front desk and advisory staff were widely described as professional, friendly, and attentive. A small number of customers noted concerns around incomplete repairs, unexpected damage, or communication gaps, reflecting areas customers themselves identified for improvement.
AI-Generated from reviews written in the last 12 months
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"Amazing facility. Knowledgeable staff who are passionate about their work and take pride in their work. I felt so fortunate ..." Read more
"From start to finish, your team delivered exceptional professionalism, clear communication, and provided flawless results. Thank you."
"They were fast, professional, and the damaged part of the car looks practically as good as new."
"The staff was amazing first of all and very flexible and understanding. My car went in for hail damage all over hood, roof ..." Read more
"... throughout the process with constant updates through text got my truck back 11 days before my truck was estimated to be done. Amazing team they did a great job with product and ..." Read more
"... the loop about how things were moving along. I was expecting my vehicle to be there closer to 30 days but I received my vehicle back in about 2 weeks. Thanks for great ..." Read more
"... materials. They communicated almost daily and my vehicle was completed in only 1 week's time. They also help me secure a rental car from their location, too! Easy peasy!" Read more
"Consistent and helpful communication, as well as faster than expected repairs. Overall a great experience."
"... throughout the whole process was really amazing. Also the service was incredibly fast. My van looks really good." Read more
"I absolutely loved getting text messages every day. Let me know where they were at with my vehicle."
"... can't say enough about the whole team at caliber. Friendly staff kept me informed every step of the way got it done way faster than I was expecting." Read more
"... desk to manager, and shop guys. Quickly done and was guided and answered any questions throughout the process with constant updates through text got my truck back 11 days before my ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast and efficient with updates along the way. The work done was exceptional!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for doing such a fantastic job, and keeping us updated the entire time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The body was very good; the drivers side of the hood had a little paint spot that could have been touched up but the car. And the new quarter panel and the new headlight looks great. Thank you for the experience and Mgr Misty and everyone involved. I am getting another headlight on the other side to match the new one. Thank God.

Likely to Recommend

Repair Quality

Phenomenal service and the paint work was simply beautiful!!!. I am thankful for the warranty.

Customer Service

Great stuff

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Deedee, mercedez and Regina did awesome!

Customer Service

All awesome!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great follow-up service, excellent repair, was done on time

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Timely updates with specific details.

My Experience

Went to caliber on Astrozon where I was told they were going to blend the door next to it in with paint. They marked it and everything. Then they sent my truck up to the other caliber on it Academy where they decided to take the marking off and not blend it. And did not bother to call me and tell me why so that I could decide whether I wanted them to continue with the work and I would pay for it because it looks bad now.. seems to be a lack of communication and I would love for somebody to make a decision to fix the problem since I was promised one thing and there wasn't a follow-through

Likely to Recommend

This is the second time that you have worked on this vehicle and the work was excellent.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your care and work on my vehicle. Very special people work there

Likely to Recommend

Repair Quality

Wonderfully kind helpful people in the office

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very helpful.

Likely to Recommend

Repair Quality

Customer Service

Everyone was very helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mikayla and the team was very kind throughout. they gave consistent updates. Work looks fantastic and they even completed the car early.

My Experience

My Experience

Not the fastest service, but from what I could see, everything looks back to specs.

Likely to Recommend

Repair Quality

Found multiple paint drips (back window & back part of vehicle & possibly elsewhere) & found multiple very small chips in paint on my hood.

Customer Service

Everyone was polite & very helpful!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service throughout the entire process. Communication was excellent in just keeping me updated with status of my truck. Thank you again for a phenomenal experience.

Likely to Recommend

Repair Quality

You guys were awesome, your team took care of us and got everything situated with the liability insurance claim as well as fixing the damage. we spoke with a different company before you who refused to fix it because of potential liability with the repair, so having learned that you guys would do it and seeing how quickly it was finished was such a relief. thank you for all of your help caliber collision !

Customer Service

You guys were awesome, your team took care of us and got everything situated with the liability insurance claim as well as fixing the damage. we spoke with a different company before you who refused to fix it because of potential liability with the repair, so having learned that you guys would do it and seeing how quickly it was finished was such a relief. thank you for all of your help caliber collision !

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and very understanding all very much appreciated (10)May God continue to bless you guys😊👍💪🙏

Likely to Recommend

100%, will

Repair Quality

Absolutely incredible service and communication from beginning to end. Exceeded all expectations.

Customer Service

Extremely kind and kept me updated

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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