Caliber - Colorado Springs - South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My service vehicle looks as good as new and was completed quickly. They even got the company decals done to perfection.
Customer Service - 5.0/5.0 -
Mercedes was fantastic and super friendly.
Returned Clean
My Experience - 5.0/5.0 -
Did such an amazing job quickly ! So happy with the result
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looked amazing and clean. Great work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole team was amazing from beginning to end. Mercedes, Mitsy and all the ladies who helped bring my car to my house definitely helped me out a lot. I appreciate the endless communication, updates, and friendless that we received.
My Experience - 5.0/5.0 -
The Jeep was repaired to like new quality. Highly recommend Caliber to restore vehicles
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
They don't take ownership of damage being done under their care.
Repair Quality - 0.5/5.0 -
Received car with a crack on windshield and denied to replace, when I went over all the damages at drop off and there was no damage to windshield.
Customer Service - 2.5/5.0 -
People were very friendly
My Experience - 0.0/5.0 -
We are not completely satisfied with the repair. At pickup, I told the Caliber representative that the left front and left rear doors were still misaligned, and she photographed the issue and said a mechanic would review it. After pickup, we also discovered a new dent on the driver-side door, a visible streak or possible scratch on the front passenger glass, a loose right-rear interior door panel, and the A/C still does not work despite being reported before repair completion. The following morning, the vehicle would not start and required a jump. We need a prompt warranty reinspection and written explanation of what Caliber will correct. Because this is our only vehicle, we also need Caliber to explain what transportation or rental assistance will be provided if the Escape must remain at the shop.
Likely to Recommend - 0.5/5.0 -
Rating:1 / 10 – Completely Dissatisfied My experience with Caliber Collision has been extremely disappointing. After picking up my 2013 Ford Escape from the Caliber Collision – 98 N. Academy Blvd., Colorado Springs, CO location, I immediately discovered multiple problems that were not present before the vehicle was left in Caliber's care. These include: * A new driver-side door dent that was not present in my dated before-repair photos and videos. * A new streak/scratch on the front passenger-side glass that was not present before the repair. * The left-side doors remain misaligned. * A loose right rear interior door panel. * As of today (July 31, 2026), I have also discovered that the automatic headlights are no longer functioning properly. * The A/C concern reported at check-in was never diagnosed, despite being documented when the vehicle was received. I have preserved dated photographs and videos documenting the vehicle before Caliber took possession and after I picked it up. To make matters worse, as of July 31, 2026, I still have not received any response from the Caliber Collision location at 98 N. Academy Blvd. regarding my request for a warranty inspection and corrective repairs. Instead of addressing these concerns, I have been left to dispute repair-related issues with the insurance company while still waiting for Caliber to communicate with me. I expected professional workmanship, quality control, and responsive customer service. Unfortunately, my experience has been the opposite. I hope Caliber management reviews this matter carefully and works with us to resolve these issues promptly!
Repair Quality - 0.5/5.0 -
Rating:1 / 10 – Completely Dissatisfied My experience with Caliber Collision has been extremely disappointing. After picking up my 2013 Ford Escape from the Caliber Collision – 98 N. Academy Blvd., Colorado Springs, CO location, I immediately discovered multiple problems that were not present before the vehicle was left in Caliber's care. These include: * A new driver-side door dent that was not present in my dated before-repair photos and videos. * A new streak/scratch on the front passenger-side glass that was not present before the repair. * The left-side doors remain misaligned. * A loose right rear interior door panel. * As of today (July 31, 2026), I have also discovered that the automatic headlights are no longer functioning properly. * The A/C concern reported at check-in was never diagnosed, despite being documented when the vehicle was received. I have preserved dated photographs and videos documenting the vehicle before Caliber took possession and after I picked it up. To make matters worse, as of July 31, 2026, I still have not received any response from the Caliber Collision location at 98 N. Academy Blvd. regarding my request for a warranty inspection and corrective repairs. Instead of addressing these concerns, I have been left to dispute repair-related issues with the insurance company while still waiting for Caliber to communicate with me. I expected professional workmanship, quality control, and responsive customer service. Unfortunately, my experience has been the opposite. I hope Caliber management reviews this matter carefully and works with us to resolve these issues promptly!
Customer Service - 0.5/5.0 -
Rating:1 / 10 – Completely Dissatisfied My experience with Caliber Collision has been extremely disappointing. After picking up my 2013 Ford Escape from the Caliber Collision – 98 N. Academy Blvd., Colorado Springs, CO location, I immediately discovered multiple problems that were not present before the vehicle was left in Caliber's care. These include: * A new driver-side door dent that was not present in my dated before-repair photos and videos. * A new streak/scratch on the front passenger-side glass that was not present before the repair. * The left-side doors remain misaligned. * A loose right rear interior door panel. * As of today (July 31, 2026), I have also discovered that the automatic headlights are no longer functioning properly. * The A/C concern reported at check-in was never diagnosed, despite being documented when the vehicle was received. I have preserved dated photographs and videos documenting the vehicle before Caliber took possession and after I picked it up. To make matters worse, as of July 31, 2026, I still have not received any response from the Caliber Collision location at 98 N. Academy Blvd. regarding my request for a warranty inspection and corrective repairs. Instead of addressing these concerns, I have been left to dispute repair-related issues with the insurance company while still waiting for Caliber to communicate with me. I expected professional workmanship, quality control, and responsive customer service. Unfortunately, my experience has been the opposite. I hope Caliber management reviews this matter carefully and works with us to resolve these issues promptly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Always kept in touch with notifications about the process and finished in a timely manner.
My Experience - 5.0/5.0 -
Great Job. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always a great job and staff are very helpful and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication throughout the process was greatly appreciated. My GMC truck looks new again after the completed repairs. It was apparent to me that I was assigned a team that cared. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication through my repair process was greatly appreciated!
Customer Service - 5.0/5.0 -
Friendly customer service team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolutely top notch!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job would recommend
Repair Quality - 5.0/5.0 -
10 good job
Customer Service - 5.0/5.0 -
Good communication from mercedes
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team are awesome!