Caliber - Columbia - East

4.8 (518reviews)
96%
5919 Two Notch Rd Bldg B,  Columbia,  SC  29223

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (518)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I knew Caliber does great work, so I was very happy that I was sent there. The customer service was top notch! The lady that received me and my service advisor were great! Hopefully not, but if I ever need anything in the future, you will be my first choice.

My Experience

I also wanted to have some minor scratches repaired that were unrelated to the accident damage. I mentioned this when I first dropped off the vehicle, and the estimator even marked the areas that needed repair. However, I was never provided with an estimate for that work. In addition, the repair process took much longer than expected because of Caliber Collision’s mistake in matching the paint color. As a result, the repair schedule was significantly delayed. After waiting 4 to 5 weeks, I was notified that the vehicle was ready. When I arrived to pick it up, I found that the car had not even been properly washed. I chose this location because it was conveniently located between my home and workplace, and I trusted the Caliber Collision brand. Unfortunately, the entire experience was an enormous disappointment. I do not want to return to this location, and I would never recommend it to anyone.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything with my car has been great so far thank you I truly appreciate it

My Experience

I think all of you are real nice and wonderful it's was great to have someone to take care of my car thank you

Likely to Recommend

I’ll recommend anybody and everybody here for Josh and his team

Repair Quality

Absolutely satisfied with my results after getting my car back, so thankful for Josh and his team

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Josh is great , very client oriented

My Experience

Customer service was excellent. Josh kept me informed about the status of my car repair and I was able to view my car damages with pictures he produced in a slide presentation. The receptionist at the desk was also very friendly and answered any questions I had.

My Experience

Just picked it up today. So far everything is going well.

Likely to Recommend

Repair Quality

All is well with my vehicle

Customer Service

Service was acceptable

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the services and I highly recommend Caliber Collision for services! The job was outstanding and the vehicle looks amazing

My Experience

You guys did a wonderful job!!!!!!!! THANKS AGAIN

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Smooth process

Customer Service

I like the text updates, it was ready before the time allotted, quality work.

Returned Clean