Caliber - Columbia - East

4.8 (519reviews)
95%
5919 Two Notch Rd Bldg B,  Columbia,  SC  29223

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (519)

My Experience

The customer service was great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Love my car everything was fix perfect thank you and for the great customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Reese and Myrna were amazing! They both knew the importance of customer, service, and honesty. They took the pressure off of me and handled my needs during an overwhelming time.

Customer Service

Returned Clean

Likely to Recommend

Hopefully I don't need them again, by if I do it's definitely the shop I will use and recommend

Repair Quality

Michael and all of the staff I interacted with were super friendly and helpful!

Customer Service

They went above and beyond to keep me informed and back on the road faster than expected.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Reece and the team did an amazing job repairing my car and were swift and punctual. Any issues I had were handled and all questions were answered professionally and quickly.

Likely to Recommend

Repair Quality

Quality was perfect and I have no complaints!

Customer Service

Reece was extremely patient and reassuring throughout the whole process. I highly recommend the shop and it's team!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very thorough. Always kept in contact with you. Professional experience!

My Experience

Pick up time kept getting pushed back. Parts that showed as ordered were not increasing my out of pocket. My LED lights that were working when I left my car no longer work and my emblem for my car which was ordered initially mysteriously ended up not being ordered and I was not informed until I came to pick up my car. So I’m riding with no emblem on my car. Absolutely the worst experience I have ever had. I would never recommend or return

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job. Thanks

Customer Service

Great job

Returned Clean

My Experience

You guys were great from the hospitality at the front door speedy service efficient service and the young lady at the front was precise with all of the information and handling my paperwork. The work on the car was immaculate and I appreciate you guys getting my car back to me in a sufficient time and the actual work was perfect thanks for everything I'm officially apart of the caliber collision family and I plan to send all my people to you guys. JUST GREAT πŸ˜ƒπŸ‘!!!!!!!

Likely to Recommend

Repair Quality

Very professional

Customer Service

Returned Clean

My Experience

I was very impressed with the turn around time of my car being repaired. I was kept up to date by email and text as promised. Rear end work looks phenomenal and the free car wash was a plus. Thank you to the Two Notch Road Caliber Team.

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Reece was excellent and kept me updated through the entire process!

Customer Service

Returned Clean

My Experience

The service was excellent. Our contact, Reese kept us updated on the status of the vehicle

Likely to Recommend

Without hesitation

Repair Quality

They did a great job

Customer Service

Kept us updated on the status of the vehicle's progress.

My Experience

Likely to Recommend

Repair Quality

Great people. Thanks!

Customer Service

Returned Clean

Likely to Recommend

We only use Caliber if we are unfortunate enough to need their services...

Repair Quality

Great work and great communication throughout the repair process. Thank you!

Customer Service

Very responsive customer service, particularly from Reese.

Returned Clean

My Experience

Professional staff and excellent customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service