Caliber - Columbia - Killian Rd
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication of the service from start to finish was exceptional. The repairs completed was super great .
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great service & friendly staff. The vehicke was returned to me with great quality work & I received frequent updates on its status.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ryan kept me up to date on progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was so helpful and kind. I appreciated the frequent updates and open communication.
Customer Service - 5.0/5.0 -
Top notch customer service
My Experience - 5.0/5.0 -
Job well done. Appreciate all the updates from Ryan. However I was asked to have a full tank of gas when I bought my car in. But when my husband picked it up it was not full and the mileage had increased from when I left it there.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Rayn did an outstanding job keeping us updated
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I would tell them to ask for Ryan
Repair Quality - 5.0/5.0 -
Ryan is a gifted employee. You are lucky to have him. Our repair was done well and met our standards. He also worked with staff to custom design a sturdy bumper bra that I requested. He added rear wheel protectors that were a lovely surprise. I bought this car as a gift to myself when I retired. It’s special to me for that reason. Ryan clearly got it and delivered great service, customer care, and superior repair. His work ethic is unique. I’d do everything to keep him happy and willing to continue to work for Caliber Collision. There are not many like him. He’s a tremendous asset for your business. I will always be grateful I could work with him to meet my needs. My best regards, Kerry Feduk
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
My Experience - 5.0/5.0 -
Everything was A1 . Great Service!
Likely to Recommend - 4.0/5.0
Repair Quality - 2.0/5.0 -
They promised my vehicle would be ready on 3 different dates, great work but was confused about my.completion date
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job with repairs,great communication,customer service was Awsome
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tony kept me update on when repairs would be completed. Professional and courteous. Thank you
My Experience - 5.0/5.0 -
Repairs completed promptly and vehicle was ready to be picked up by estivated completion date. Extremely satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was not only repaired excellently, but the inside was cleaned as well. Plus car was completed earlier than the original completion date. I’d definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had 3 changes of completion dates. It went from 7/31 to 8/3. Then 8/3 to 8/4. Then from 8/4 to 8/7. I will not be sure if my insurance will cover my rental/ thru 8/ 7 until Monday when I talk to progressive.