Caliber - Columbia - Killian Rd

4.8 (6,425reviews)
96%
110 Killian Commons Parkway,  Columbia,  SC  29203

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,425)

My Experience

Ryan was exceptional. Kept me updated on everything. Repairs were completed early and everything looks great. Thank you. Everyone there was kind and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very fast and friendly service. Ryan was extremely professional and helpful.

Likely to Recommend

Repair Quality

Customer Service

Very friendly, competent service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I want to thank Ryan for making our experience at CC a great one. He was attentive to any questions we had. He was in constant communication with us and when we picked up our vehicle he explained everything we needed to know. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Hello, We just returned home from vacation and noticed an issue with our Volvo, which was recently at your shop for over a week for repairs. There appears to be a wire or piece hanging down from the rear bumper, and all of the screws that secure the black underbody panel to the rear bumper are missing. This was not like this before the repair, and I’m concerned it could become a safety issue if it’s driven. I need someone to arrange to pick up the vehicle tomorrow and have this repaired as soon as possible. My daughter will be using the car to get to work every day this week, so I need this resolved immediately. Please contact me as soon as possible to confirm pickup and repair arrangements. Thank you, Toni

Likely to Recommend

Repair Quality

Teddy was very professional and he gave me frequent updates. The car repairs were done very well.

Customer Service

The customer service was excellent.

My Experience

Ryan was great, nice and funny. Staff was very friendly. My car looks great. I give Ryan a 10/10.

Likely to Recommend

They do great work. I have a brand new car now

Repair Quality

Everything was great. Timely fashion

Customer Service

Ryan gets a 10 out q0 from me. He has great customer service. He is very friendly and answered all my questions and calls. The staff was very friendly too.

Returned Clean

My Experience

Great job, and the receptionist went above and beyond for me!

My Experience

Timely service very informative doing the process

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ryan C. went above and beyond his duties, holding the insurance company accountable to covering the rental car for the full period of the repair. The finished product looks amazing and like nothing ever happened to the vehicle. Great job everyone!!’

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job with car and in timely manner

Customer Service

Everyone was excellent. Teddy and staff went above and beyond to help me

Returned Clean

My Experience

This was a experience I wasn't looking foward to but dealing with Ryan and the rest of your staff I quickly changed my atitude. Ryan made it a painless process from beging to end. Thanks for services rendered and a pleasant experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job well done and I appreciate the round the clock correspondence too

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Appreciate the communication with Teddy about the progress on repairs. Delivery of vehicle when repairs were fully complete was a bonus. Appreciate Teddy also doing legwork for me with “other” drivers insurance company. Was an overall good experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tony was great guy to work with he keep me updated and was very professional. The workmanship was great as well.

Likely to Recommend

Repair Quality

Tony was awesome...

Customer Service

Likely to Recommend

Repair Quality

Thank you, Ryan, for doing such an excellent job with the service. The entire experience was truly first-rate. Thanks again.

Customer Service

Returned Clean