Caliber - Columbia - Northeast

5.0 (6,099reviews)
99%
170 Newland Road,  Columbia,  SC  29229

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,099)

My Experience

I give Caliber Collision Excellent. 10 10 10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Chase updated me about every step about my car and ya’ll repaired my car good. It looks brand new.

My Experience

My Experience

Great job. You all were super helpful!

Likely to Recommend

Repair Quality

I enjoyed my experience at Caliber Collision Amy and Chase were amazing! Chase communication was top tier. Everyone was so respectful, patient.

Customer Service

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Repair Quality

Customer Service

My Experience

Great repair job and fantastic timeline on the fix, by getting it done a full week early! Tje updates were very appreciated! I’m very pleased and would highly recommend Caliber Collision!

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Repair Quality

Customer Service

Returned Clean

My Experience

First class customer service from reception to meeting Chase. Chase was very thorough and kept me informed of my vehicle process. My vehicle look like new money. Thank you to the Caliber collision staff; especially Chase.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Never want anyone to get referred to a body shop, but you you gotta go, Caliber did a superb jog

Repair Quality

Had a tree take out the hood, windshield, part of the roof and some bumps and bruises in other spots. Got it back was thrilled at how good the entire truck looked

Customer Service

Chase was my POC down on the Nate road shop. He keep my informed and did everything he could to speed up the repairs without compromising quality

Returned Clean

My Experience

Only thing I wasn't told was whether or not it was safe to wash my car or not.

My Experience

The entire experience with Caliber Collision was great from start to finish. The scheduling of repairs and car drop off were handled attentively and expeditiously by the Caliber Collision team. I received regular updates on the repair process and when repairs were completed, the Caliber Collision team provided multiple communications to ensure I knew my car was ready. Pick-up was as easy and pleasant as drop-off. The team made sure I was satisfied with the repairs and even coordinated the return of my rental. Thank you Caliber Collision for an unparalleled repair experience! Both repair work and customer service were outstanding. And my car has never looked better!

My Experience

Likely to Recommend

Top notch collision and repair service.

Repair Quality

Very accommodating and professional.They even got done earlier than I expected. Always there to take my phone calls.

Customer Service

I didn’t have any problems and they always knew the status of my car when I called.

My Experience

They were very professional and knowledgeable. It’s also was a job well done!

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Customer Service

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I have already recommended Caliber services.

Repair Quality

Good morning, My total experience was excellent.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

10/10, would return if any complications arises

Likely to Recommend

Repair Quality

Customer Service

Customer service was excellent. Communication was ongoing and someone was always available when I had questions.