Caliber - Columbia TN

4.8 (859reviews)
94%
2400 Pulaski Highway,  Columbia,  TN  38401

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (859)

Likely to Recommend

Everytime

Repair Quality

Amazing service

Customer Service

Beyond polite and professional

My Experience

Excellent Job

Likely to Recommend

Repair Quality

Customer Service

Excellent work and was satisfied

My Experience

Great and quick service

Likely to Recommend

Repair Quality

Great service and repair process was easy.

Customer Service

Everyone in the office was friendly and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Car looks great

Customer Service

Julia is great

Returned Clean

My Experience

It was a seamless experience and the staff was very attentive and professional. Thanks!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Our experience was amazing! Your team definitely showed they went above and beyond to make sure our car was back to brand new standard. Thank you everyone for all your hard work! Your team is AMAZING!!

My Experience

Every was friendly and put me at ease as I was completely nervous about the experience of needing my car fixed. The estimated time was more than accurate. And the fix - flawless. Well done team!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Courteous and on time.

Likely to Recommend

Repair Quality

Looks good and on time.

Customer Service

Kept informed of status of repairs

My Experience

Pleased that it was completed eariler than expected. Repairs looked great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Julia at the Columbia Tennessee location was incredible. She kept me updated throughout the process and was very professional and polite. My only issue is the the guys doing the work scratched my window tint.

Likely to Recommend

Repair Quality

The withers scratched my window tint

Customer Service

Julia was awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great Service! Finished on time. Great communication!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Good communication. Progress updates were good. Pick up was a positive experience. Drop off was not bad, but was not as easy. No one was at the desk when I arrived for my appointment.

Returned Clean

My Experience

Very communicative and gave plenty of updates!

Likely to Recommend

Repair Quality

Could have cleaned it up a little better other than that the work was great

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All personnel were friendly and professional. The entire team that i encountered went above and beyond to make sure I was a satisfied customer. My car is better than before the accident. Thank you again for everything Hank and Julia!

Likely to Recommend

10 out of 10 recommend! They were just excellent and a pleasure to work with! My car came back to me better than before the accident in the quickest time possible. They are oustanding!

Repair Quality

Friendly and professional! My car came back to me than before the accident! 10 out of 10 recommend!

Customer Service

Friendly and professional!

Returned Clean

Likely to Recommend

Everyone else that gave me an estimate said it would be 1 month or more. Caliber collision had it ready in 1 week...parts labor and shining all in a week Everyone else said a month or more

Repair Quality

My jeep looks like rge day i bought it. Awesome job never looked so good as it does now thank you and Awesome employees so friendly and courteous kept me updated better than any company I've ever dealt with. Very very very good overall experience πŸ‘ πŸ‘ πŸ‘Œ

Customer Service

From the time I dropped my jeep off to the very quick time I picked my jeep up when it was completed in very timely matter was an awesome experience I recommend this place to anyone πŸ’― perfect experience πŸ‘Œ

Returned Clean